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The Single Greatest “People Skill”

By: Bob Burg


If you’re a regular reader of this blog, you know I’m fascinated by the art and science of people skills. I even have a new book coming out that focuses on this topic. Of course, classics from Dale Carnegie and Les Giblin established a bar that is hard to beat.

The best I’ve ever seen in this regard, however, is my Dad. Again, no surprise to anyone who knows me.
And, while he never told me this directly, what I learned simply from watching him in his interactions with clients, family members, friends, waitpersons, anyone and everyone he met, is that:
The single greatest ‘people skill’ is a highly developed and authentic interest in the other person.
People can tell. They know—maybe consciously, perhaps unconsciously—if you are truly interested in them or just fakin’ it in order to manipulate or “get something” from them.
When you are genuinely interested in them and in making them feel good about themselves, they are much more likely to respond to you in a positive way. I’ve seen that in my Dad since I’ve known him (and, that’s a pretty long time now).
Of course, there’s lots more to being a master of people skills. But, if you want a really, really good start, simply be genuinely and authentically interested in them!
Genuine interest in the other person…it might just be the single greatest “people skill” there is.
This article was originally published by Bob Burg
Published: November 1, 2013

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Bob Burg

Bob Burg shares information on topics vital to the success of today's business person. He speaks for Fortune 500 companies, franchises, and numerous direct sales organizations. Bob’s audiences range from 50 to 16,000, and he shares the platform with today's top thought leaders, broadcast personalities, Olympic athletes and political leaders including a former United States President. He is the author of the widely-read Endless Referrals, and the WSJ best-selling business parable, The Go-Giver (coauthored with John David Mann). Bob’s newest book is Adversaries Into Allies, which draws on his own experiences and the stories of other influential people.

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