People Skills
Conflict Must Be Dealt With
The people to fear are not those who disagree with you, but those who disagree with you and are too cowardly to let you know. ~Napoleon Bonaparte While attending a meeting called by a manager…
4 Powerful Ways to Motivate Your Team
Inspiring leaders recognize that money is not the main reason people come to work. Sure, it’s the primary motivator for why we work—but once the concept of comparable pay for comparable work has been addressed, it fails…
How to Make Your Sales Team More Productive, Part 1
Increasing competition in the retail market, both offline and online, makes it necessary for small business enterprises to enhance both the productivity and efficiency of their sales team. The following tips can help to make…
Surviving a Bad Work Marriage
Sometimes Love Just Isn’t Enough “All happy families are alike; each unhappy family is unhappy in its own way.” —Leo Tolstoy, Anna Karenina Sometimes—maybe often—they deliver great work. But almost always it comes with a price….
Be a Coach, Not a Boss
A good manager is a man who isn’t worried about his own career but rather the careers of those who work for him. My advice: Don’t worry about yourself. Take care of those who work…
A Great Start to Resolving Conflict
Recently, I posted on my Facebook page: “Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction.” Yet, this can be difficult because—in order to do this—we must step…
The Unhappy Worker Effect is Slowing Down Your Business
In today’s business world, there seems to be a revolving opinion that all employees are unhappy with their occupation. It is heard so often that people will not even ask each other how their day…
6 Simple Ways to Keep Morale Up in the Workplace
According to the American Psychological Association (APA), happy employees are more likely to have better health, relationships and even money management skills. Keeping morale up in the workplace is essential to keeping employees happy and…
Does Everyone Need Coaching?
Participating in a webinar the other day, for a moment I was stumped by a question, “Does everyone need coaching?” I guess, more than being stumped, I was stunned with the question. But on reflection,…
The Anatomy of a Great Business Team
In business, the dynamics of a team can make or break a project; this is even more prominent in small businesses where the role of each individual in the team is felt more keenly. In…