People Skills

Empowerment for Your Staff

Be of service. Whether you make yourself available to a friend or co-worker, or you make time every month to do volunteer work, there is nothing that harvests more of a feeling of empowerment than…

Super Leadership and a Super Bowl

Go-Giver Leaders tend to be less interested in taking the stage than they are in giving the stage. They are less concerned about themselves than they are about their team and the individuals who comprise that team. Rather…

5 Attributes of People Who Will Grow Your Business

A question I often get asked as an advisor to startups is how to recognize and attract the best people to grow the business. The reality is that entrepreneurs usually don’t have the money or…

5 Key Ingredients of Courageous Leaders

A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational. That isn’t…

How HR Pros Use Performance Management to Improve Staff Retention

Performance management is an invaluable tool when it comes to the important relationship between the employee and the employer. It can be used to influence and guide almost every single aspect of this relationship, improve…

Want to Be a Great Leader? Be Consistent!

Being a leader is not a part-time job. To produce consistent results we’re expected to almost always be present in the business in some form or fashion. Those who depend on us count on reliability…

Watch Out for Burnout

“I wish I could go back and tell myself that not only is there no trade-off between living a well-rounded life and high performance, performance is actually improved when our lives include time for renewal,…

5 Quick Tips to Increase Team Performance

Increasing team performance is a common goal. There is always room for improvement and leaders are always trying to get more out of their team. Increasing performance is particularly important when leaders are new to…

Understand the Subtle Signs of Employee Disgruntlement

As a manager, lack of engagement is one of the greatest telltale signs there’s a dissatisfied employee in your midst. Your management style may be a contributing factor or the triggers may be for reasons…

Empowering Employees

I have set a goal to read (or re-read) 1 business book every 2 weeks. I recently reread “Customer Mania!” by Ken Blanchard since it is the story of how YUM! Brands—owners of KFC, Taco…

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