Is It Your Sales Process?
Most organizations I work with have a sales process. But when I look at it, it’s not THEIR sales process. Sure it’s a sales process, but it’s not theirs.
Read More 5 Data Center Design Commandments
If you’re creating a data center design from scratch, it’s important to think a little bit about how you’re going to lay it out before you get building. Here are a few areas to think about:
Read More An Opportunity to Walk in the Customer Support Center’s Shoes
Even if it’s not a full-time practice like Olark, consider giving all employees the opportunity to handle some of the customer support. It could help everyone understand just how important their roles and responsibilities are to the customer experience.
Read More No “I” in Team: Are You Sure?
I’ve never quite agreed with the saying, “there is no ‘I’ in ‘team.'” Well, I agree with it literally since, indeed there is no letter “i” in that word.
Read More 3 Branded Marketing Campaigns That Got It Right
To ensure your company is counted among the successes, one of the best places to start is by looking at case studies and understanding what those businesses did right and wrong, and what they learned from it.
Read More 8 Questions to Help Set Expectations with Investors
One of the big questions that every entrepreneur struggles with is how much funding they should request from investors in the first round.
Read More 5 Things You Should Expect from Your Business Broker
A business broker can be a huge asset to anyone trying to sell their business because a good broker brings experience and expertise to the table.
Read More How Can Your IRS Tax Refund Benefit Your Small Business?
If you filed your taxes with the IRS on time this year and were due back money in the form of a tax refund, there’s a good chance you have received that refund check by now—either via direct-deposit or in your mailbox.
Read More Communication with Your Customers
Communications are so important to each and every business. Most issues with communications are easy to fix, but you first need to be aware of the problem. Then you need to act on it.
Read More It’s Not What You Do, But How You Do It
CEOs make a lot of decisions, announce them, and then expect everyone to be on board and execute flawlessly. If only it were that simple
Read More