Are Your Customers in Transition?

When I think of Spring, I can’t help but think of it as a season of transition. Seeds evolve into plants, kids graduate from high school and college, and many single people choose this time of year to get married. No matter what the transition is or how desirable the next phase may be, transitions…

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9 Steps to Starting Your Own Textile Business

The textile industry can be regarded as one of the most active in recent times. Hopefully it will continue to gain strong ground in times to come, as well. If the idea of opening a textile business has fascinated you, it is time to take some action. Remember, starting you own textile business means lots…

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Predictable Revenue

No, this post is not about Aaron Ross’ book, at least directly. It’s about the challenge each sales person and leader faces in achieving their sales goals. How do we create “Predictable Revenue?” This issue is at the core of most conversations I have with sales people. They are struggling to make their numbers, they…

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Self Employed? Here’s What You Need to Know About Business Insurance

Though 40% of small-business owners and 60% of home-based business owners (many of whom are self-employed) don’t have business insurance, they should.  When you’re self-employed, you may not think of yourself as a business owner, but you are. This means the same concerns that apply to any small business apply to you, such as paying quarterly…

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15 Tips That Excelerate Performance

Developing loyal customers begins with developing a team who understand the importance of customer-focused service and care about the total customer experience. A key building block of developing high performance employees is recognizing the behaviors that you want repeated—those that ultimately create loyalty with your customer. Employees who receive regular recognition are happier in their…

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Searching for Stephs: Identifying the Greats in Early-Stage Startups

At my investment firm, we look for “Stephs” — as in NBA player Steph Curry for the Golden State Warriors. Why? He’s the underdog that no one expected to be great. As the skinny, baby-faced son of Dell Curry, every major Division 1 school in his home state of North Carolina passed on him. We’ve…

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4 Ways to Best Anticipate Your Customers’ Needs

You’re working hard throughout the day to ensure that your customer is satisfied with the products and services you’re providing.  If you’re attempting to anticipate your customers need accurately but need some guidance, you might find help in the following points. 1. Apply customer relationship management tools With every business, we focus on things like…

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Food Truck Industry to Hit $2.7B This Year

There are several downsides to owning your own business. If your clients don’t pay you, often you can’t afford to pay yourself. Overhead can be a major money pit, especially if you own a business that requires a lot of equipment and inventory. Payroll can also be a challenge- how do you know if you…

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