Why Entrepreneurs Need to Be Scramblers

The things I did to become a better quarterback in the NFL have also had a major impact on my life in business. The principles from one directly applied to the other–and nowadays, more than ever.As a quarterback, I was known as a scrambler. When a play starts to break down, there’s nobody open and…

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The Art of Better Conference Calls With Clients

Have you ever participated in a conference call with a client that you felt was unproductive or frustrating? It’s safe to say if you’re in business, you’ve probably had at least one of these, and you know exactly what it feels like to end that call feeling like you’ve accomplished nothing. Conference calls are a…

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Quarantine Productivity: 7 Steps to Work-at-Home Success

Switching from working in an office or at your business to working from home can be a harsh adjustment for some. Many people have found themselves doing just that in recent weeks due to the spread of COVID-19 in the U.S. Do you find yourself suddenly working from home and wondering how you can stay…

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8 Helpful Tips to Prevent Shopping-Cart Abandonment

Shoppers leaving a website without making a purchase is the worst-case scenario for any online seller. Such a loss-making tendency is called shopping cart abandonment. According to statistics by Baymard Institute, nearly 70% of consumers drop their baskets halfway through the checkout, meaning that for every 10 visitors, 7 of them close a page. Let’s…

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Airline Communication Amid Coronavirus – Any Lessons?

As a customer service speaker, I am a frequent traveler on multiple airlines. Over the past weeks, I have received communication from several airlines re changes in policies amid the Coronavirus spread.  As a customer, I felt some were far better than others and thought it would be interesting to evaluate a few of them…

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3 Proven Ways to Get You Through Tough Times

Editor’s Note: This article originally posted Dec. 19, 2017. In light of the difficult economic and social impacts from Covid-19, we felt it was timely to re-post now. We will get through this together. I couldn’t handle it. The pressure of closing the business, being hundreds of thousands of dollars in debt and in the middle…

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Mark Zuckerberg Announces Facebook Small Business Grants Program

As the Covid-19 pandemic continues to take its toll on small businesses, SmallBizClub is as committed as ever to our mission of providing information and news that will support and help small business everywhere. To that end, following is a preliminary announcement from Mark Zuckerberg regarding Facebook’s Small Business Grants Program. Stay tuned for other…

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The Difference Between Independent Contractor And Employee: Why It Matters

If you hire someone for a long-term, full-time project or a series of projects that are likely to last for an extended period, you must pay special attention to the difference between independent contractors and employees. Why It Matters The Internal Revenue Service and state regulators scrutinize the distinction between employees and independent contractors. That’s…

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