5 Secrets to Success

It has now become clear to me that saying less is much more powerful than talking. Listening and asking questions is not only admirable and impressive—it makes you smarter and puts you in a better position.
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The Secret to Productivity, In One Sentence

The great Bud Grant, my football coach with the Minnesota Vikings, never made motivational talks before the game. He always said to me, “Well, if I have to go and motivate you before the game, and you need me to make a pep talk, then you’re in the wrong profession.” And that made sense to me.
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Return Policy and Sales

A return policy is a crucial component of any sales and marketing strategy. However, so many businesses forget how important it is to their ability to sell products and services.
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What’s Your Employment Brand?

Did you know your company has an employment brand? Whether by design or default (usually by default) every company has its own employment brand. I talk to many small business owners who tell me they have difficulty attracting and retaining the talent they need to grow their businesses.
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Am I on the right track with my elevator speech?

You are correct that you need to make it clear exactly how you help your clients and/or exactly what your mission is. Also, if you can leave people wanting to learn more, that is a plus.
“Solutions” is vague business jargon in our opinion so you may want to consider how to focus more effectively on the benefit that is derived from your services or on how it helps clients rather than on the mechanism.
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