Jerry Osteryoung
Jerry Osteryoung is a consultant to businesses—he has directly assisted over 3,000 firms. He is the Jim Moran Professor of Entrepreneurship (Emeritus) and Professor of Finance (Emeritus) at Florida State University. He was the founding Executive Director of the Jim Moran Institute and served in that position from 1995 through 2008. His latest book, coauthored with Tim O’Brien, “If You Have Employees, You Really Need This Book,” is a bestseller on Amazon. Email Jerry @ jerry.osteryoung@gmail.com
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Disciplining Employees
Effective leadership is putting first things first. Effective management is discipline, carrying it out. ~Stephen Covey One of the hardest things to do is discipline an employee. Most people just do not want to hurt…
Profitability Per Product
I was dealing with a firm that was having problems with its profitability. Profitability had fallen over time, and management just did not know what was causing the problem. Once I understood the situation, I…
Decision Fatigue
We know what happens to people who stay in the middle of the road. They get run over. ~Aneurin Bevan So many entrepreneurs and managers have to make a continuum of decisions. So many people…
Make Sure Your Meetings Are Effective
Meetings are a symptom of bad organization. The fewer meetings the better. ~Peter Drucker As we look forward to a new year, consider letting 2016 be the year you change your approach to meetings. By…
Admitting That You Need Help
We must, indeed, all hang together or, most assuredly, we shall all hang separately. ~Benjamin Franklin I recently got a call from an entrepreneur saying he had wanted to call me for more than five…
How Do You Answer Customer Phone Calls?
Look through your customer’s eyes. Are you the solution provider or part of the problem? ~Marlene Blaszczyk Call centers or ways to communicate with a business from a customer’s perspective are so important. However, many…
Why Your Signs Matter
To simplify complications is the first essential of success. ~George Earle Buckle Signage plays an important role in every business. Not only do signs convey information to your customers, but they also bring new customers…
The Growing Problem of Fraud
Corruption, embezzlement, fraud, these are all characteristics which exist everywhere. It is regrettably the way human nature functions, whether we like it or not. What successful economies do is keep it to a minimum. No…
Mindfulness in Business
A mind that is fast is sick. A mind that is slow is sound. A mind that is still is divine. ~Meher Baba As I said in last week’s column, I have just returned from…
Get Rid of Excess Baggage
The business schools reward difficult complex behavior more than simple behavior, but simple behavior is more effective. ~Warren Buffett Another lesson from my recent 450-mile trek on the Camino de Santiago in Spain is about…