People value consistency in their leaders. Consistency removes uncertainty and leads to trust. Trust, in turn, leads to influence.
Most of us have had the experience of working for people who were hot and cold; one day they were one way and the next day another. We didn’t feel secure in their leadership because, in actuality, we didn’t know who they were.
And, since we didn’t know who they were, we didn’t know what they were going to do, or where we stood with them from one day to the next.
While we might have had to comply with their orders and with their moods, we were probably not as committed to them as leaders as we might otherwise would have been. Thus, their ability to influence us was lacking.
I know I experienced it when I was an employee. As Jim Rohn used to say, “From some people you learn what to do; from others you learn what not to do.”
Consistency is key. Have you found this to be true?
And, as a leader and influencer, how are you doing in this regard?
This article was originally published by Bob Burg