4 Features Your Small Business Phone System Needs for 2016

Sometimes, small business owners don’t think that they deserve the best tech.

You might think that only large organizations need cutting-edge technology. Or you might have limited resources that you can spend on updating your technology. Here’s what we think: your business needs updated phone systems. You deserve it. To really compete in the market, you need it.

Whatever your circumstances, you shouldn’t skimp on the latest technologies in phone systems. Your business will be behind other small businesses in Houston who realized before you did the necessity of up-to-date phone tech. Here, we’ll let you in on some of the best updates on phone systems for 2016—and why you’ll miss them so much if you don’t upgrade.

1.  2016 phone systems will be more flexible.

We understand that a lot of small businesses have intentions for growth. We get that. That’s what’s so great about NEC phone systems—they work for small companies with a small number of employees, but have all the features that bigger companies need. So, they’re great for when you’re small, but what about what happens when your company grows? We’ll work with you to keep your phone system continuously upgraded and affordable, even as your company gets bigger and bigger. Why wait to have a state-of-the-art phone system until you’re a big business? Partnering with us means that you can have the cutting edge in phone systems right now.

2. 2016 phone systems will be more agile.

You have to be living under a rock to think that your employees aren’t connected to their cell phones once they leave work. That’s why it’s so important to have a phone system that lets people connect no matter where they are—outside of the office or in it. With the NEC phone system’s feature called Mobile Extension, anybody calling you or your employees can be connected to your mobile phone if you’re away from your desk. You can also make calls using your office number and connect to features from the phone on your desk. It’s a seamless and simple way to make calls. The need for constant connection in and outside of the workplace is important now.

Related Article: 5 Mistakes to Avoid When Choosing a Business Phone System

3. 2016 phone systems will be connected to fast-response contact centers.

TTI will work with your small business to give you the tools you need to manage the information coming into your contact center. For example, we can help you identify which employees are available at any time, so you’re not wasting time calling to dead ends. We help with group messaging, as well. In addition, we can work with you to setup automated messages and appointment reminders for your customers or mass notifications. That way we can help you reduce your number of missed appointments. You’ll never be without help from us.

4. 2016 phone systems will have solid warranties.

It’s imperative for any small business to have a solid warranty for their phone system because you want to make sure that you have a long-term relationship with your phone system provider. Even though we know that NEC phones are the best in the industry, we still have an industry-leading warranty that lasts for five years. We want to keep your business as you upgrade, which is why we have a warranty that includes onsite training, a software assurance program, and a defective parts replacement program. If you’re going to make a connection with our business, we want to make sure it’s through 2016 and beyond.

So what are you waiting for? In today’s fast-moving consumer society, there’s really no option not to keep up.