Relationships Archives

3 Ways to Make Your Business More Attractive to Investors

By Deborah Sweeney | Dec 19, 2012

Small businesses looking to expand are often looking for investors—but don’t know what they should do to make themselves more attractive to those investors. To make your business more investor friendly, follow these 3 key steps.

Setting Expectations with Your Attorney

By Jason White | Dec 18, 2012

When you hire an attorney, you need to make sure that everyone involved understands how fees will be handled. You have to manage expectations so that there are no surprises for anyone. It can be an expensive service, so know what you’re getting and what you’re paying for it.

Getting the Right Legal Service

By Jason White | Dec 18, 2012

Like doctors, lawyers are specialists. The key to getting great legal service is finding the right lawyer from the beginning. The attorney you know who specializes in criminal defense might not be the best option for business agreements and contracts.

Why Do You Lose Customers?

By Harry Kierbow | Dec 18, 2012

You need to know what you’re doing right, but you should also know what you’re doing wrong; that’s the only way you can ever improve. A valuable resource is your ex-customers. Find out why they left and what you can do to resolve their concerns and problems they see.

Competency Builds Trust

By Harry Kierbow | Dec 18, 2012

Relationships are built on trust. And trust, in turn, is built on competency. You can build trust—and then relationships—with customers by highlighting your knowledge and skill in your industry. Showcasing your expertise demonstrates how much you have to offer to customers.

Being Interested in Your Customer

By Nick Serba | Dec 18, 2012

The old saying goes, “People don’t care how much you know until they know how much you care.” The best thing you can do for you and your business is to truly care about your customers, to find out how you can help them and what you can do for them.