Posts Tagged ‘Leadership’
I Never Make a Mistake
Sometimes, to make a point, I like to make a bold statement that on its surface seems controversial, foolish or nonsensical. The intent is to cause people to pause and think. I often say “I never make a mistake”—then I follow up with the qualification, “but given additional information, I will often make a new…
Read MoreHow a Good Leader Can Become a Great One
Truly excellent leaders are developed over time, and while high-quality leadership training will provide someone with all of the necessary tools to succeed, development is a continuous process. In fact, even a team leader with 10 years’ worth of experience should want to improve and evolve in order to reach the next level. So when…
Read MoreHow to Encourage Open Internal Communication for a Successful Brand
Are your business or nonprofit organization employees or co-workers openly communicating? If not, it has a big problem. How can they ‘live the brand’ internally and externally if they’re afraid to rock the boat or feel that their feedback is pointless? They can’t. According to a recent Harvard Business Review article by James R. Detert and Ethan R.…
Read More10 Ways to Increase Workplace Efficiency
Being a small-business owner involves wearing many hats—and while being involved in all aspects of your company can be rewarding, it can also take its toll on your productivity. Here’s how to save time and get more out of your workday: Communication Show your inbox who’s boss A cluttered inbox makes it difficult to tell…
Read MoreDisciplining Employees
Effective leadership is putting first things first. Effective management is discipline, carrying it out. ~Stephen Covey One of the hardest things to do is discipline an employee. Most people just do not want to hurt another person, and sometimes, they are afraid of the repercussions of this action. However, having staff means it will one…
Read MoreKingmakers Instead of Kings
“Great leaders and top-producing salespeople develop tremendous influence because they focus their actions on looking out for the other person’s interests and serving their needs. They prefer to give the credit away rather than take it for themselves. Rather than aspire to be kings, they seek to be kingmakers. They are constantly on the lookout for ways they…
Read MoreUsing the 3P Change Equation to Stimulate Sustainable Change
Making sustainable changes in any organization is not easy: Change is hard. People resist it—even positive change—and they often express their resistance through declining engagement and performance, and by slipping back into old habits. But, change is necessary to succeed and grow. For change to happen, and for it to stick, tough decisions are needed.…
Read More4 Bad Habits You Need to Break
Business owners these days rarely take the time to analyze the performance of their various ventures. With the emergence of a global economy that is literally a click away, most businesses—if not all—are too focused on pushing volumes and mutating the bottom line. One may be quick to defend this highly impersonal attitude as being…
Read MoreHow to Keep Customers from Falling Through the Cracks
If you’ve put in the work to get a customer to commit to your business, the last thing you want to do is lose them because of poor communication. A customer falling through the cracks doesn’t just lose you that sale, it may end up costing you that customer’s friends, family and coworkers. Bad customer…
Read MoreLeadership Development: 5 Special Qualities Shared by Courageous Leaders
There are many different aspects that make up the complex psyche of a true leader who passionately strives for success for both themselves and others. A leader has so many special qualities that it’s inspirational when you work with them. They possess an invisible aura that radiates confidence and challenges everyone around them to achieve…
Read More