Posts Tagged ‘Innovation’
Why Improving the Customer Experience Matters: A Love Story
Creating a love affair with your customer takes time, patience and empathy. This is a journey that involves new discoveries, exploration and mutual benefit; there will be ups and downs that you, your team and your customers will experience along the way.
Read More Dealing with Failure
In business, you have to constantly try new things, because most of the things you try won’t work. It doesn’t mean they weren’t worth the attempt; it just means that the small business world is impossible to predict. Because none of us know beforehand what will work, we have to try many things that fail in order to reach success.
Read More Turn “Broadcast” into “Engagement”
Although there is still a place for display advertising in this new world, increasingly small businesses are discovering that creating buzz and engaging their audiences through social media are more powerful and cost effective.
Read More 3 Top Food Trends for Small Business Owners
Whether you own a restaurant, food truck, or catering business, or you’re a food retailer, keeping up on food trends is an important part of running a successful business. Here are three sizzling-hot food trends to add to your menu or store shelves to help fatten up your profits.
Read More 3 Secrets to Reinventing Your Industry (Before Someone Else Does)
Your industry is about to change. Best reinvent it before someone else does it for you. And as you reinvent it, ask your team what business will you be in? Which one should you be in?
Read More Is Your Leadership Limiting Your Organization’s Ability to Grow?
Great leaders not only understand how to engage and inspire their teams to get the best results—they understand the need to create participatory and collaborative processes that develop the abilities of the next generation of leaders.
Read More It’s Not Too Late to Make 2013 the Year of the Customer
This year is more than halfway through. You had every intention of making 2013 “the year of the customer” for your business, but you just haven’t found the time or resources to make the changes you planned. Well, it’s not too late to put more focus on the customer experience.
Read More Understanding Alternatives to Typical Credit Card Merchants
Most of us have heard of eBay’s PayPal, but that was just the tip of the iceberg. Consider the trajectory of the corded phone attached to the wall to Bluetooth technology. The way we take credit cards online is traveling through the same kind of historical shift in a comparable way.
Read More 10 Ways to Develop a Mastery Mindset
In today’s world of hacks, shortcuts, and instant money-making blueprints, I think we have lost appreciation for slow-brewing mastery in our work. Here are ten ways to develop a mastery mindset.
Read More Investors Seek Out Entrepreneurs with Resilience
If you haven’t had a failure, you aren’t pushing the limits. If you are really an entrepreneur, you are a risk taker and less cautious by nature, so failures should be expected. Wear you startup failure as a badge of courage. Don’t go after failure, but embrace it when it does happen and grow from it.
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