Time for Your Kick Finish

We all know the concept of a kick start. An extra effort to get the machine going. Then again, there is the kick finish too, although we don’t put it in those terms like we do a machine we do talk about a “kick” at the end of a running race. That extra effort to dig just a bit deeper and drive toward the finish line. NOW is a good time for YOUR kick finish.
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The Customer Service Training Success Equation

When you invest in customer service training, you naturally want results. The sad truth is that many times there are no lasting results from business training programs. Sometimes this can be the fault of a poor instructor or materials, but more often it is a result of how training fits into a bigger business picture.
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7 Key Elements of a Successful Crowdfunding Campaign

Crowdfunding can be an effective tool for accomplishing your startup goals. Whether you’re looking to jumpstart your marketing efforts, expand your customer base, or reach out to friends and family for funding, crowdfunding provides a platform to rally support around you and your company.
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Sometimes Revenue Is the Wrong Sales Metric

Revenue is important! The top sales executive needs to be accountable for producing the expected revenue. But the top sales executive is also accountable for executing the corporate strategy. Sometimes to do both, we have to change the way we measure (and compensate) sales people. Sometimes revenue quotas are the wrong thing.
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3 Ways to Support People in High Performance Environments

Consistently challenging your team and setting the bar high is only effective if you have the proper support in place. Failure to have a level of support that matches your expectations will not only make it difficult for individuals to meet their targets, it will also create an unnecessary source of stress internally.
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8 Ways to Inspire Employee Behavior That You Can Implement Today

Leaders create the vision, set company goals, and develop strategies—but it is front line employees who execute the plan. They are the ones who carry out the daily tasks and initiatives that help make a leader’s vision become a reality. They are the ones who interact daily with the customers who are the life blood of any successful organization.
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