5 Tips for Training Your Small Business Employees on a Budget

Business success greatly depends on a well-trained work force. Despite the importance of training, small businesses often regard it as unproductive time, choosing to focus on activities that directly produce revenue instead. Although giving sales a higher priority than training might make sense for firms who feel desperate for money, it lays the groundwork for…

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Internships A to Z

College and high school students are frequently utilized by businesses and non-profit organizations as interns. These arrangements can be beneficial to the organization as the organization may get the services and insights from the intern, even though the organization receives no immediate tangible benefit. The intern may benefit by obtaining valuable on-the-job training, an entree…

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Are You Treating Your Employees Like Children? Should You?

I like to treat employees like children! Before you start calling me names, let me explain. When we teach children a new skill, we don’t wait until they perfect it before we acknowledge their success. We praise them for each step they take as they progress towards their final goal. For example, when a baby starts to…

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5 Reasons Your Employees Quit, and How to Stop Them

If you own a business, then you know that keeping your staff as excited about their jobs as you are can feel like an uphill battle. The fact is that most employees disengage from their work at some point. A recent Gallup poll revealed that just 32 percent of American workers feel connected with their jobs.…

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Is Your Small Business Ready to Adopt Facebook at Work?

The question of whether instant messaging and social media in the workplace are productivity killers or loyalty enhancers has been an intense topic of debate for the last several years. As 2016 rolls in, Facebook, the social media heavyweight champion of the world, is going to put its mark on the topic. After having been in a…

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7 Tips to Continuously Improve Your Customer Experience

Every company claims to provide good customer service. If you do the same, you are just one of many vying for your customers’ business. If you want to break through and truly show you are different, you need to create memorable experiences that will spark curiosity and engage customers when they choose to do business…

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One Bad Apple Can Really Stink Up Your Business

Small businesses typically morph into family-like environments. The small team gets to know each other well and often they become social friends as well as co-workers. That’s fine as long as things are going smoothly. But when one employee isn’t performing or doesn’t get along with the rest of the team, the effect can be…

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10 Questions to Assess Your Motivational Skills

Motivated teams are the key to success at every startup, yet I still know entrepreneurs who gave an inspirational speech to kick off the quarter but haven’t been heard from since, or don’t realize that their actions are often more demotivating than inspirational. The result is a huge loss in productivity and morale and potentially…

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5 Simple Ways to Build a Loyal and Engaged Staff

As a business owner, you’ve probably spent a lot of time developing a set of core values for your company. You may have also developed a mission statement to direct your enterprise toward bigger and better things. But all of those efforts will fall flat if you don’t have one crucial element: a team of…

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7 Critical Keys to Small Business Employee Loyalty and Retention

There’s a great scene in “Casablanca” where Sam, the piano player, gets the opportunity to move to a rival nightclub and perform for a lot more money: Rick (Humphrey Bogart): Sam, Ferrari wants you to work for him at the Blue Parrot. Sam (Dooley Wilson): I like it fine here. Rick: He’ll double what I pay you.        Sam: Yeah,…

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