Posts Tagged ‘Emotion’
Selling Your Business? Find the Emotional Buyer
This is one of my favorite insights, since I lived this one in a positive exit from my computer business. Types of business buyers expanded Most people will tell you that there are two kinds of eventual buyers for your business: financial and strategic. A financial buyer will analyze your numbers, past and forecast, to the nth degree,…
Read MoreMastering the Drunk Driver of Your Mind
Being authentic doesn’t mean that you refuse to grow, or that you remain a victim of your biases, shortcomings, and inclinations. It means taking the correct actions to improve; becoming a better, more effective, truly authentic version of your…self! And this is the first lesson Jackson Hill learns while in conversation with his new mentor, the honorable…
Read MoreThe Lesson of the 1-Legged Seagull
It’s easier to reach people today than ever before in history. However, that is both a blessing and a curse. Why? Because if it’s easier for you to reach people, it’s also easier for everyone on the planet to reach people. This leads to email overload, sensory overload, Internet addiction, tech burnout, and all kinds…
Read More8 Emotional Drivers of Employee Engagement
We’ve all seen the lists—the definitive list of drivers for employee engagement. Unfortunately, every research company and consultancy has a slightly different list. If it’s not on the list, is it not important? Who’s right? Well, to a certain degree they all are—the problem is trying to create the definitive list. Lists aren’t bad, but…
Read MoreHow Negativity Can Overpower Your Good Intentions
Be honest with me now: Do people see you as approachable and easy to talk to? As you considered that question, I bet some of you started to think about friends or family members who fit that description; somehow they just make talking to them easy. These are the people you go to when you…
Read MoreWhen You See What Dale Carnegie Said About Fear, You’ll Start Moving—Fast!
Are you too fearful to succeed? Fear is the single biggest roadblock that will prevent you from taking risks and without taking risks you can never be an entrepreneur. And, if you think about it, in the final analysis the biggest failure for “entrepreneurs” isn’t a business venture that goes belly up, it’s lacking the will…
Read MoreHow Emotions Influence the Decision-Making Process in Business
Have you ever been shopping at one of your favorite stores when suddenly you see something nostalgic? It might be a shirt that favors one you had when you were young or maybe it is a toy that reminds you of one your dad bought for you when you were a child… But, you just…
Read MoreWords Have Value, Too!
A lot of time and energy is spent quantitatively analyzing the results of surveys. The survey may be based on metrics such as customer satisfaction, NPS, customer effort, or customer experience. This quantitative analysis may take on many dimensions of statistical methodology. However, the comments that are made associated with the individual scores are seldom included in…
Read MoreEmotional Intelligence: A Key Factor for Every Great Leader
For decades, if not since forever, people have been led to believe it’s a person’s IQ that is important for leadership. Yet psychology has proven this isn’t really the case. Just because someone has a higher IQ doesn’t mean they will out-succeed someone with a low IQ. In many cases, it is the one with…
Read More8 Ways to Market to Customer Emotion as Well as Logic
The average business person fights a customer culture shift, rather than looking for it. For them, change means new risk and extra costs, but it also means new opportunity for growth. In fact, some of the best, including Steve Jobs, actually drove culture change rather than waiting for it to happen. What are the lessons…
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