Of Price and Profits

How is it that businesses consistently fail to see the relationship between price and profits? What I suspect is that many businesses believe that it’s easier to compete on price than to differentiate.
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Want to Sell More Stuff? Raise Your Prices

Nearly every small business wants to sell more stuff— stuff being whatever your product or service is. After all, your business can’t survive if you aren’t selling stuff and generating revenue. But not all sales are the same, and selling the wrong way can ultimately hurt your small business.
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What is Happening to Loyalty?

In difficult economic times price becomes a significant variable. However, customers know value and understand the implications of good customer service versus poor customer service.
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SMB Promotional Coupon Marketing Boo Boos to Avoid

Many small and medium-sized businesses have conducted promotional marketing campaigns on sites like Groupon and Living Social and in direct mail coupon value packs. You’d think these coupon deals would be bringing in new and repeat customers like crazy. But are they?
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How to Test Prices without Irritating Buyers

The right price is something of a moving target for many companies. You may need to change the tag on a given product multiple times during the period of time you offer it and the more detail you can offer on the decisions to do so, the happier your customers will be.
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