The Unexpected Journeys of R&D: A Parable

This is a story about Randy and Dave (R&D). Today, Randy runs a small startup that has about two months’ worth of cash left, and he’s more than a little nervous. Dave works for a huge, famous worldwide company that is doing the same thing today as it did when your grandpa was a client,…

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How to Invest in Your Staff When You’re a Small Business

For a small business to truly thrive, hiring the right group of employees is crucial. But today it’s simply not enough. Shaping your employees into a winning team takes more than finding the right crew on paper; it’s a process that involves knowing what your employees want to work well and establishing team building skills…

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Build, Encourage, and Recognize Your People

When John David Mann and I talk about “Building Your People” (Key #2 from The Go-Giver Leader) we mean that in a couple of ways: one is to teach, mentor, and coach them to becoming more effective, both in their defined role within the organization as well as in their own ability to lead others. Second is to make…

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Where Do Leaders Come From?

If you want to grow your business, you must grow your people. In the small and mid-sized companies that I work with, there is—not always, but more times than not—a sizable gap between the CEO and his or her direct reports. It’s not a skill gap. It’s a leadership gap.
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