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10 Ways a Memorable Phone Number Can Grow Your Business

In the digital era, many entrepreneurs erroneously believe that voice connection is dead.  But research shows that 65% of people prefer to contact a business by phone, nearly 3x the rate of those who prefer…

Why Fiber Optics are the Future of Digital Communication

The future is fiber. As fiber is slowly being introduced to regions across the nation, many business customers find themselves wondering how it differs from traditional cable and telephone connections and how it can improve…

Ways That Cloud Communications Improve Customer Service

Customer service is key in today’s business world. Customers these days have the power to do their own research to compare products and services online, so companies need a way to stand out beyond this….

10 Features to Look for in a Cloud-Based Communications System

Is your business considering a switch to cloud-based communications? There are many cloud-based hosts available, but they may be very dissimilar in terms of features and benefits. Here are a few of the top features that…

5 Industries That Can Benefit from Cloud Communications

Cloud communications are rapidly expanding through businesses in all industries. Yet there are some industries that find the technology even more worthwhile than the average. Education, real estate, and non-profit organizations are just a few…

Reasons You Are Losing Efficiency Without a Unified Communications System

If you think poor communication among your employees isn’t costing your business money, it’s time to think again. A survey published in “The Cost of Poor Communications” surveyed 400 companies (all of which had at least 100,000…

Putting Your Money Where Your Mouth Is: Cloud Based Communication Matters

There’s a good chance your business takes advantage of various communication modalities, such as voice and email. With cloud-based communications, these modalities can be mixed together seamlessly. More importantly, communication lag is eliminated, which enhances clearer…

When Was the Last Time You Talked About How You Talk?

For many brands, cloud adoption is well underway, leaving organizations facing a new complexity — learning how to work in a multi-cloud environment. If your brand is operating in this type of environment, there’s a…

The Ever-Evolving Landscape of Cloud-Based Communication

There is no denying we are in a transformational period of time in which telecommunication technology is constantly advancing. We are seeing advancements in IP and broadband-based services, telecommunication applications, and even in the devices used…

How Will 5G Improve Telecommunications Across the Board?

News about the coming 5G network rollout has been buzzing for quite some time, but how different will it really be? How will it impact business telecommunications? As a business owner, it is important to…

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