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Home / Archives for Edwin Owusu-Peprah

Edwin Owusu-Peprah

Edwin Owusu-Peprah

Edwin Owusu-Peprah

Edwin Owusu-Peprah writes about business and is the Public Relations Manager for ClimbOnline.

Make It Personal: Learn More About Your Customers Without Intruding

Dec 22, 2021 By Edwin Owusu-Peprah

According to research highlighted by SEO expert Eric Sachs, 60% of consumers would like retailers to provide them with personalized, real-time offers. Conversely, however, only 20% of consumers are willing to share their location, while a mere 14% are content with revealing their browsing history. Yes, you could say that consumers want to ‘have their […]

Filed Under: Customer Service Tagged With: Customer Engagement

4 Innovative Alternatives to Team-Building Exercises That Stimulate Collaboration

Aug 28, 2019 By Edwin Owusu-Peprah

No matter what sort of business you run, your workers are going to be the lifeblood of your brand. You need to encourage them to work together in order to reach goals and create a good customer support network. To get your employees working together effectively, it’s time for you to initiate some team building […]

Filed Under: People Skills, Sponsored Tagged With: Collaboration, Culture, Team

Money Talks: How to Save Cash with a Hosted Communications Network

May 30, 2019 By Edwin Owusu-Peprah

Slick, efficient communication is vital at various tiers of a business—and small businesses are no exception, especially when they are reaching out to potential new customers. All the same, you might currently rely on a traditional, onsite PBX unit for your company’s phone system. While this system might not seem “broken” to you, there are […]

Filed Under: Telecom Tagged With: Cloud Services, Communications, Phone Systems

How to Choose the Right Social Channels for Your Online Presence

May 16, 2019 By Edwin Owusu-Peprah

Whether you have only recently set up your business or have dragged your heels in bringing your company to the likes of Facebook, Twitter, and Instagram, honing the power of social media is a logical step for your business. It could be rewarded with new custom and stronger brand loyalty. However, social media sites have […]

Filed Under: Online Marketing, Sponsored Tagged With: Customer Segmentation, Social Media

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