Small businesses need to be able to reduce overhead while embracing new technology that supports mobility and communication if they want to gain and maintain a lead position within the marketplace.
Telecom
6 Reasons Old Business Phone Systems Are Costing You a Fortune
The NEC phone systems companies install most are giving those companies a tremendous advantage over companies running older enterprise phone systems. Digital phone systems provide so many advantages that reduce costs and improve efficiency that it makes no sense to continue running a company with an outdated business phone system.
Top 5 Business Video Conferencing Platforms of 2013
We have entered into the age of video communication, and almost every professional will agree, it’s a beautiful era! Less travel, less money, less time wasted during the traverse from meeting to meeting and best of all, a heightened level of communication and efficiency!
Business Essentials: The Importance of Strong Communication Systems
Companies have a number of different options when it comes to addressing their telecommunications needs. Providers of business phone systems are able to offer a wide array of useful communications technologies to their clients. Many of these technologies can serve to significantly increase the efficiency of a business, and allow for a higher level of customer service.
6 Business Phone Systems Features You Should Invest In
Today’s tech-savvy market has adopted new communication technologies that improve the efficiency and performance of the enterprise phone system and effectively integrate it with nearly every department in your business.
What Do You Do After Google Voice?
Google Voice was released on the Today Show in June 2009 as a free service. Just recently though, they folded Google Voice into Hangouts, which already swallowed Google Talk (their free chat service) as part of Google’s play to unify instant messaging, video conferencing, and VoIP services into one platform.
Great Business Phone Systems and the Magic of Teleworking
Teleworking, or the process of working from a remote location, is becoming an increasingly popular career option, and it’s not hard to understand why. When companies give their employees the option to work remotely, there can be numerous benefits for everyone involved.
5 Signs Your Business Phone System Needs an Upgrade
In today’s fast-paced and highly technological world, there are many business tools that are being “phased out.” Gone are the days of rolodexes, fax machines, even scanning. It would only go to follow that evolution would affect your business phone system as well.
Why You Need a Real Person Talking to Your Customers
Personalization at the small business level, especially local small businesses, means having a live person answer when someone calls. Answering service companies, which have failed miserably in the past, mostly due to technology limitations, are now poised to provide small businesses the added advantage they need in an ever increasingly competitive environment.
Taking the Friction Out of Online Purchases
Internet retailers strive to reduce any “friction” associated with an online purchase, and small businesses should heed this with their incoming phone leads. In an industry rife with poor quality of service and antiquated technology, new virtual answering service companies, built on top of VOIP network with systems based in the cloud, are giving the smallest businesses high quality answering service and lead capturing capability—at prices not much higher than “virtual phone systems.”
