Today’s tech-savvy market has adopted new communication technologies that improve the efficiency and performance of the enterprise phone system and effectively integrate it with nearly every department in your business.
Telecom
What Do You Do After Google Voice?
Google Voice was released on the Today Show in June 2009 as a free service. Just recently though, they folded Google Voice into Hangouts, which already swallowed Google Talk (their free chat service) as part of Google’s play to unify instant messaging, video conferencing, and VoIP services into one platform.
Great Business Phone Systems and the Magic of Teleworking
Teleworking, or the process of working from a remote location, is becoming an increasingly popular career option, and it’s not hard to understand why. When companies give their employees the option to work remotely, there can be numerous benefits for everyone involved.
5 Signs Your Business Phone System Needs an Upgrade
In today’s fast-paced and highly technological world, there are many business tools that are being “phased out.” Gone are the days of rolodexes, fax machines, even scanning. It would only go to follow that evolution would affect your business phone system as well.
Why You Need a Real Person Talking to Your Customers
Personalization at the small business level, especially local small businesses, means having a live person answer when someone calls. Answering service companies, which have failed miserably in the past, mostly due to technology limitations, are now poised to provide small businesses the added advantage they need in an ever increasingly competitive environment.
Taking the Friction Out of Online Purchases
Internet retailers strive to reduce any “friction” associated with an online purchase, and small businesses should heed this with their incoming phone leads. In an industry rife with poor quality of service and antiquated technology, new virtual answering service companies, built on top of VOIP network with systems based in the cloud, are giving the smallest businesses high quality answering service and lead capturing capability—at prices not much higher than “virtual phone systems.”
What Exactly Is a “Virtual Office”?
The cost of telephone services for small businesses is expected to rise dramatically in the next few years. The use of “virtual office” phone services give small businesses the appearance and professionalism of larger companies, but at a much more economical price. For those of us involved in the creation and growth of voice communications…
How Do I Decide on a Business Phone System?
A business can only operate when it can communicate effectively with customers, employees, suppliers, and partners, and the telephone is still the most important system for business. You have a number of choices as to what kind of system you will use.
