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5 Tips for Preparing Your Call Center for the Busy Holiday
As the holidays approach, most businesses find that they must deal with extra demands on their call centers because of seasonal promotions, heavy vacation schedules, and temporary workers.
How Carriers Are Costing Your Small Business
In 1986 I got my first cell phone that wasn’t in a bag. It was a Motorola DynaTAC, and it cost me over $2,000. Since then, cell phones have been adopted ubiquitously by small businesses in the US.
Best of Both Worlds: Integrated and Hosted Voice Business Phone Systems
Even with email holding the top spot as the most frequent mode of business communication, nothing can replace the value, direct contact and efficiency of speaking on the phone with a client, colleague or other business contact.
Video Conferencing Etiquette: 7 Things to Avoid
With fiber optic network data cabling, that authentic feeling face-to-face meeting is finally achievable by virtually anyone! But as with any type of meeting, there are certain social behaviors that you want to watch out for, as they could make for a bad impression.
5 Reasons Small Businesses Should Rely on NEC VoIP Phone Systems
Small businesses need to be able to reduce overhead while embracing new technology that supports mobility and communication if they want to gain and maintain a lead position within the marketplace.
6 Reasons Old Business Phone Systems Are Costing You a Fortune
The NEC phone systems companies install most are giving those companies a tremendous advantage over companies running older enterprise phone systems. Digital phone systems provide so many advantages that reduce costs and improve efficiency that it makes no sense to continue running a company with an outdated business phone system.
Top 5 Business Video Conferencing Platforms of 2013
We have entered into the age of video communication, and almost every professional will agree, it’s a beautiful era! Less travel, less money, less time wasted during the traverse from meeting to meeting and best of all, a heightened level of communication and efficiency!
Business Essentials: The Importance of Strong Communication Systems
Companies have a number of different options when it comes to addressing their telecommunications needs. Providers of business phone systems are able to offer a wide array of useful communications technologies to their clients. Many of these technologies can serve to significantly increase the efficiency of a business, and allow for a higher level of customer service.
6 Business Phone Systems Features You Should Invest In
Today’s tech-savvy market has adopted new communication technologies that improve the efficiency and performance of the enterprise phone system and effectively integrate it with nearly every department in your business.
What Do You Do After Google Voice?
Google Voice was released on the Today Show in June 2009 as a free service. Just recently though, they folded Google Voice into Hangouts, which already swallowed Google Talk (their free chat service) as part of Google’s play to unify instant messaging, video conferencing, and VoIP services into one platform.
