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What’s Your Employment Brand?
Did you know your company has an employment brand? Whether by design or default (usually by default) every company has its own employment brand. I talk to many small business owners who tell me they have difficulty attracting and retaining the talent they need to grow their businesses.
5 Ways to Use Technology to be a Better Manager and Business Owner
Remember the days when we relied on ledger books, fax machines, and hard copy memos to conduct business? Technology has certainly changed the way we run our companies by helping us function quicker and more efficiently.
Payments to Independent Contractors
Payments to Independent Contractors can be a very grey area within the tax law. Often times I am asked the question, “Should my employees be given a W-2 or Form 1099-MISC for there pay?”
How to Manage Poor Customer Feedback
In this digital age, virtually every company receives customer feedback online. It takes just a few clicks for potential customers to find a wealth of information from your client base about your company.
Innovation Nation?
Is government good or bad for innovation? If you ask whether government is good or bad for innovation, it isn’t very difficult to argue either point.
How Carta is Saving Mom and Pop Businesses
Have you ever stopped to think about exactly how much worked goes into getting the things we buy from the manufacturers to our homes/workplaces/bodies? It’s truly mind boggling to contemplate exactly how complicated that work is and when you own a business that buys and sells things, I don’t know if any of us can truly understand.
Training Staff is the Key to Success
Training is one of those things that managers frequently cut when dollars and resources are scarce. However, I believe regular training is so necessary if employees are to remain current and effective in their job requirements.
The 4 Step Process for Hiring the Right Employee
Hiring employees is one of the most difficult and expensive aspects of building a business. Therefore, I’ve created a four step process to help you make sure you’re investing in the right talent from the beginning.
How to Keep Your Customer Service Sizzling All Summer Long
For many businesses, summers tend to move slowly. The days are longer, the weather is nicer, and most businesses report experiencing a lull during the hotter months. While that’s not necessarily bad, it can still affect how a business runs.
Do Your Signs Send the Right Customer Service Message?
Signs can reinforce your brand and your customer service commitment or they can negate the very image you are trying to project. When was the last time you did an audit of the visual first impressions received by your customers?
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