Run and Grow
Ways To Incorporate Color Into Your Office Design
A drab office space can negatively affect employee morale and productivity. After all, no one wants to spend eight hours a day in a dull, lifeless environment. By adding some color to your office decor,…
5 Steps to Create Engaging Content for Your Business
With the vast amount of content being generated daily on so many business websites and social platforms, it can be challenging to stand out and capture the attention of your target audience. To help you…
Remote Receptionists: A Comprehensive Guide
A virtual receptionist is a remote professional who handles various administrative tasks typically managed by an in-house receptionist. They are equipped with the skills to manage calls, schedule appointments, respond to emails, and provide customer…
Why Choose a Coworking Space for Your Business?
The nature of work has changed dramatically in recent years. Traditional office spaces are being replaced by new types of workplaces, which are called coworking spaces. Due to their flexible working solutions, coworking spaces are…
The Impact of Tipping and “Tipflation” on Customer Satisfaction (podcast)
Join customer service expert Shep Hyken as he talks about how tipping and “tipflation” impacts customer satisfaction scores and the need for businesses to improve customer service and experience. Top Takeaways: The frequency of tipping, or “tipflation,”…
The Small Business’ Guide to Optimal Processes and Efficiency
Running a small business comes with its own set of challenges, particularly when it comes to maintaining optimal processes and efficiency. By implementing the right strategies and tools, you can streamline your operations, reduce costs,…
Common Techniques Manufacturers Use To Innovate
For today’s manufacturers, innovation is key to staying ahead. This means constantly exploring new techniques to improve products, streamline processes, and meet evolving customer demands. With that, explore the most common techniques manufacturers are using…
Top Secrets to Successful Outsourcing
Outsourcing can revolutionise business operations by enhancing efficiency, boosting productivity, and significantly reducing costs. However, the real challenge lies not in the decision to outsource, but in executing it effectively to achieve these benefits. This…
How to Transform Customer Feedback into Action (Podcast)
This episode of Amazing Business Radio with Shep Hyken answers the following important questions on transforming customer feedback: Why is it essential for companies to understand the specific needs of their customers? How can unstructured data from…
Managing Flexibility in Remote Work Environments
Managing a remote team can feel tricky. You want your team to be happy and work how they work best (early birds or night owls, it’s all good!), but you also need to make sure…
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