Run and Grow
4 Killers of an Innovative Culture
In the corporate world, innovation is the Holy Grail. Yet it’s often suffocated by a company’s own culture. In a recent survey, we found that 40% of innovators rated culture as their number one obstacle,…
9 Ways to Improve the Customer Restaurant Experience
When someone asks, “Where should we go for dinner?” you want your restaurant to be everyone’s go-to spot. But how do you rise to that rank in such a crowded market? By creating a memorable, one-of-a-kind customer…
Rocking Customer Experience: Lessons from the “1984” Van Halen Concert
Customer service guru and National Association of Speakers Hall of Famer Shep Hyken interviews Jim Serger, author of Jump: 40th Anniversary of Attending the “1984” Van Halen Concert. Using examples from a Valen Halen concert…
Do Your Customers Feel Heard?
We are driven to pitch our products and solutions. Our questioning and discovery strategies each have an agenda, we seek answers that enable us to pitch. We have presentations focusing on us, our products, our…
The Cost of Hiring an Injury Attorney vs. Representing Yourself
When faced with a legal issue, the decision of whether to hire an attorney or to represent yourself – also known as “pro se” representation – can have significant financial and legal consequences. The choice…
Mastering the Art of Talent Acquisition: Critical Business Considerations
The best business plans can ultimately fall short without the right workers to bring that to completion. In today’s competitive and sometimes volatile marketplace there is often the opportunity to find work with multiple different…
4 Design Features Every Commercial Restroom Needs
As a small business owner in charge of managing a commercial property, you recognize the need to understand the key design features that every commercial restroom needs. These features contribute to the space’s functionality and…
Security Shortcomings to Address at Your Commercial Property
Ensuring the safety and security of a commercial property is paramount for business owners and property managers alike. Neglecting critical security measures can lead to many risks, including theft, vandalism, and potentially endangering the well-being…
Creating an Office That Feels Like Home
A study conducted by Indeed demonstrates that 73% of remote workers pine for interaction with their colleagues in person. Furthermore, more companies are realising that while working remotely can slash costs, it can also reduce…
Strategies for Improving Efficiency in the Mailroom
Efficiency in the mailroom can positively impact a company’s operations, from communication flow to cost management. If you’re looking for strategies that will improve your mailroom’s efficiency, try out these straightforward tips. From adopting new…
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