Why Do You Need to Improve Your Cash Flow?
Small business owners face a ton of obstacles while growing their business. Starter capital, business planning, marketing, and stress are just a handful of these problems for entrepreneurs. Possibly the biggest hurdle in owning your own business is managing your cash flow. 82% of failed businesses cite cash flow as a reason, so it is…
Read MoreDaily Financials That Franchisees Need to Keep Their Eye On
Although there can be some complex aspects of financially managing your own business (we’re looking at you, tax season), the financial information franchise owners need to pay attention to every day is pretty simple. At the end of each day, you should know the money that came in, the money that went out, and how close your…
Read MoreA Closer Look at Apples and Oranges
I recently wrote a blog about apples and oranges as a comparison with satisfaction and dissatisfaction. In that blog, I particularly related how the NPS metric was making a large assumption about satisfaction and dissatisfaction that doesn’t appear to be appropriate. I am going to take a deeper look at these two parameters. I think…
Read MoreTop 7 Features to Look for When Choosing a CRM
Whether you have a quickly growing small business or a multi-department corporation, you need to have a great, customer relationship management system (CRM) in place. CRM platforms help keep all the functions of your business and its interaction with your customers streamlined. Without it, you can’t grow, thrive, or survive. Your online CRM is the…
Read MoreTime to Futureproof Your Small Business
Technology is becoming a bigger and bigger part of any business. There are very few companies that exist today that don’t use computers, the internet, even smartphones. With every passing year the need for companies to adopt new technology grows. Without being up to date and having the right equipment, even the largest business is…
Read More7 Tips to Ask Better Questions
Regardless of your role or circumstance, asking great questions is a fundamental way to up your communication skills. A great question has the power to shift the dynamic of a conversation, help you gain clarity on a situation, or bring out the best in others. Here are 7 tips that you can use to start…
Read More6 Ways Smart Technologies Are Changing the Conversation About Architecture
More and more, ordinary homes and offices are starting to resemble Iron Man alter ego Tony Stark’s famously futuristic Malibu mansion, tricked out with space-age technologies ranging from remote-controlled video surveillance to robot butlers. Residents of smart buildings already enjoy modern conveniences such as programmable thermostats and refrigerators that can be operated over the Internet. But that’s just…
Read MoreFall Back in Love with Working Remotely
Many people may envy you because you don’t work in the same 9-5 office every day. But if you’ve been working from home, working freelance, or remotely for a long time, then the novelty may have worn off. There was a time when you loved hanging around in coffee shops and working. The idea of…
Read MoreHow to Create a Schedule Your Employees Will Love
The typical 9-to-5, seven-day schedule is becoming a thing of the past. Technology, global commerce, and a new generation of workers are ushering in new ways to work. And workers are favoring more flexible schedules and shorter workdays and workweeks. But for many small businesses, accommodating schedule requests might be difficult or just impossible. Regardless,…
Read MoreCan AI Improve Customer Service?
Improving a customer’s experience is always a top priority for any brand. Customer service should be at the forefront of any brand’s priorities because a customer that feels valued and respected is a lot more likely to come back. It might cost extra resources, time and money, but quite often, it’s the only thing that…
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