How To Protect Your Business From Data Fraud
By October 2020, every American brick-and-mortar merchant will be required to use chip transactions. Failure to do so will result in the brand being liable for any fraud that results. Why is this? Chip cards reduce the rate of counterfeit payments received. In 2019, 99% of American payments were processed on chip cards; and during…
Read More6 Ways AI Can Make Money or Waste Your Money in Retail
The capabilities of artificial intelligence (AI) have grown tremendously in the last few years. Thanks to machine learning and computers that are better able to think in the same way as humans, for the first time, these devices make rational choices. It seems that everywhere you look, AI is all the buzz, and more and…
Read More8 Sure-Fire Ways to Improve Your Delivery Service
No matter whether you suffer from careless workers causing you traffic fines such as this one, or you only want to boost your ratings in the field of delivery, performance is key. Your delivery flow impacts your employees as well as customer experience. With the right technology and the best processes available today, optimizing your…
Read MoreDo Those Summaries. Use Those Frameworks. But Don’t Think They Replace Business Planning.
There is some bad advice floating around in the startup world. Useful as the Lean Canvas is, and despite some well-intentioned suggestions of summaries, those are not business plans. They don’t deal with the drivers and components of cash flow. They don’t set milestones, metrics, and tracking. You can’t run a business with them. And…
Read More6 Tips for Building a Successful Law Firm
Building a successful legal firm doesn’t rely so much on the law school you attended, your billing costs or the number of cases you’ve successfully tried. As with any business, it’s the person behind the desk that sells the services and creates rapport with clients. People choose individuals they like and trust, creating loyalty and…
Read MoreHow Likeable is Your Front-Line Customer Service Team?
What are the factors that make a front-line employee as likeable and does this impact your business success? Here are just a few common sense factors that I have seen in my 25 years of observing and training customer service team members: Smiling and Friendly Attentive Knowledgeable about Products & Services Sincerely Willing to Help…
Read MoreWhat Does the Future of Web Domains Mean for Small Business?
Since their conception, domain names have been a crucial part of growing a business’s online presence, no matter its size. Think of web domains like an address or postcode, but online. Getting a professional domain name is usually the first step on any company’s journey to attracting clients online, as well as developing a strong…
Read MoreThis Georgia Educator Helps Students Think Like Entrepreneurs
(Photo by Peter Frey/UGA) Imagine graduating from high school with $200,000 in sales from a business you started as a freshman. That’s the reality for some students at Brookwood High School in Snellville, GA thanks to University of Georgia graduate Cindy Quinlan. The history-loving, world-traveling educator is on a mission to disrupt education through entrepreneurship. And…
Read MoreDress for Success: 3 Important Ways to Prepare for a Business Meeting
Like it or not, when you are a businessperson, you can’t simply put on your favorite pair of jeans and t-shirt and rely on your entrepreneurial skills to make a good impression. What you wear to a business meeting is just as important as having the appropriate interview outfit. So, no matter how casual your…
Read More7 Reasons Why Your Business Needs an Inspection From a Commercial Locksmith
You The possibility of your commercial establishment getting burgled cannot be ruled out. Thus, your top priority is to prevent theft in your business premises that may have expensive equipment, raw materials, finished products, important documents, and other such items. Of course, you can install strong doors/windows and locks to secure your building. You can…
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