3 Steps to Small Business Cash Management

Controlling cash and credit are important for any small business. However, a growing number of entrepreneurs establishing a startup business can’t answer the three basic cash and credit management questions that most bankers, venture capitalists, and angel investors will ask when considering whether to fund a start-up business.
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How to Recognize Your Value Proposition

At the heart of every successful business plan is a clear, concise, and concrete value proposition. This single statement sums up the entire foundation of your business, making it clear what you do and why you do it.
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Listening Builds Trust

Listening is a fundamental skill of genuine success, and it’s hard to be great or trusted without it. The benefits of listening include more trust, better understanding, stronger marriages, happier kids, and increased respect at work. Still, being a good listener is hard work!
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Going from Suck to Non-Suck as a Public Speaker

People often ask me for advice about public speaking, since I do a lot of it. Of course, it’s often reported that people are more afraid of public speaking than death (which is not exactly empirically accurate, but it is close). In my experience, becoming a good public speaker is not a natural skill for anyone.
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6 Reasons Old Business Phone Systems Are Costing You a Fortune

The NEC phone systems companies install most are giving those companies a tremendous advantage over companies running older enterprise phone systems. Digital phone systems provide so many advantages that reduce costs and improve efficiency that it makes no sense to continue running a company with an outdated business phone system.
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Questions as Weapons

Too often, as business professionals, we use questions as weapons. We ask questions with an agenda. We’re not looking for answers. We’re not looking to learn.
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