Scott Resnick
Scott Resnick is the President and Owner of Today's Telecommunications Industries, LLC (TTI) in Houston, TX. For the past 39 years, Scott has been instrumental in serving the telecommunications needs of some of Houston's largest and most influential companies. TTI is one of the largest NEC dealers in the United States. Scott is an avid baseball fan, loving father, husband, and a world traveler.
Latest
Enterprise Mobility Management: Getting It Right the First Time
We recently discussed the broad implementation of enterprise mobility standards for small and medium businesses. Today we’re going a little more in depth into the specific challenges enterprise mobility presents to business owners, managers, and IT decision-makers.
5 Ways to Upgrade Your VoIP Business Phone System
Are you frustrated with your business phone system? Do you find that its components simply don’t meet the current needs of your modern company? If so, it may be time to upgrade your VoIP business phone system or make some significant changes to your existing system. A big factor in long-term company success is being able to keep up with evolving technology and consumer demand. You don’t want to wait until you’ve fallen behind your competition to start playing catch up. Think about making one or more of the following upgrades:
Are You Prepared for Your Data Center Design?
Your data center is the core of office functionality. It is critical that your data center design and liquidity are 100 percent operational every day of the week. During the next five years, nearly half of all IT departments will face a data center build or significant upgrade.
6 Communications Tips for Managing Small Business Growth
One key to properly facilitating growth is having the right unified communications and VoIP system in place but selecting the right product offering can be difficult. Check out these 6 tips to help develop the perfect phone system to match your growing small business’s needs:
5 Ways to Know You’re Running an Obsolete System
Unified communications systems blend networks, systems, and business applications, which improves how employees collaborate and communicate in virtually every aspect of a company.
The Truth About Enterprise Mobility
Enterprise mobility is an extremely important concept in the modern business world. The pace of communication continues to increase, which means that companies must have the ability to reach their customers from any location.
How to Manage Poor Customer Feedback
In this digital age, virtually every company receives customer feedback online. It takes just a few clicks for potential customers to find a wealth of information from your client base about your company.
6 Ways to Track Your Call Center Analytics
Traditionally call center analytics were only available from niche vendors. However, analytics technology is now readily accessible and more affordable than ever. The increased functionality of comprehensive analytics packages provides brand new insight, allowing call centers to plan better customer strategies. The following six systems can be utilized to aid in your call center management:
5 Things to Know Before Choosing a Cloud Based UC System
If you’re focused on enterprise mobility—and you really should be if you’re planning on staying competitive—you need a cloud based unified communications system that will provide your employees and customers with everything they need.
Business Phone Leasing vs. Buying
To establish the proper business communication system, you need the right phones. Two popular options for business phones are buying and leasing.There are some benefits and drawbacks to both of these methods for obtaining the phones that your company needs for communication purposes.