Bill Hogg
Bill works with senior leaders to stimulate change – that excelerates passion, productivity and profits! For over 30 years, Bill has been the go to guy when the world’s most recognized brands are faced with challenges that require change -- to improve bottom line results. Bill takes no prisoners, and his clients love him for it! For additional articles and information on how to transform your organization visit us online at www.billhogg.ca
Latest
5 Key Ingredients of Courageous Leaders
A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational. That isn’t…
5 Quick Tips to Increase Team Performance
Increasing team performance is a common goal. There is always room for improvement and leaders are always trying to get more out of their team. Increasing performance is particularly important when leaders are new to…
Empowering Employees
I have set a goal to read (or re-read) 1 business book every 2 weeks. I recently reread “Customer Mania!” by Ken Blanchard since it is the story of how YUM! Brands—owners of KFC, Taco…
Why Creating Change Requires an Emotional Connection
Why change? Should you change? Is it time to make a change? If not now, when? These are all questions organizations struggle with all the time. If things are going well, do you really want…
I Never Make a Mistake
Sometimes, to make a point, I like to make a bold statement that on its surface seems controversial, foolish or nonsensical. The intent is to cause people to pause and think. I often say “I…
5 Ways to Turn Indifferent Customers into Raving Fans
Providing good customer service just isn’t enough anymore, not with companies the world over clamoring for the dwindling dollars consumers spend. And heaven forbid your customer service should be classified average! That could, literally, be…
Are You Treating Your Employees Like Children? Should You?
I like to treat employees like children! Before you start calling me names, let me explain. When we teach children a new skill, we don’t wait until they perfect it before we acknowledge their success. We praise…
Using the 3P Change Equation to Stimulate Sustainable Change
Making sustainable changes in any organization is not easy: Change is hard. People resist it—even positive change—and they often express their resistance through declining engagement and performance, and by slipping back into old habits. But,…
7 Tips to Continuously Improve Your Customer Experience
Every company claims to provide good customer service. If you do the same, you are just one of many vying for your customers’ business. If you want to break through and truly show you are…
Leadership Development: 5 Special Qualities Shared by Courageous Leaders
There are many different aspects that make up the complex psyche of a true leader who passionately strives for success for both themselves and others. A leader has so many special qualities that it’s inspirational…