Posts Tagged ‘Mistakes’
Almost Half of Phishing Attacks are IT Related
Employees should be educated about the risks of phishing attacks, and learn to deny requests for authentication credentials, even from the IT department.
Read More How to Improve Cash Flow for Business
Cash is the lifeblood of a business, and without it a business dies. With this in mind, the all-important question therefore has to be, “How can I improve cash flow for my business?”
Read More “Everyone has a plan, until they get punched in the face.”
Most sales people I speak with claim they have a plan—often I think they thought they had a plan, but really didn’t. But whether they do or don’t, so many sales people get off course in their sales efforts. They encounter difficulty, are put off their plan, and just play catch up through the rest of the buying process.
Read More Brand Strategically: How to Tell When Your Graphic Designer Doesn’t “Get” Branding
A good percentage of graphic designers see branding or re-branding as nothing more than changing the logo and marketing materials—visual solution. The reasons SME’s have for needing branding typically have very little to do with visuals per se.
Read More Making Tough Decisions Under Pressure
We’ve all made bad decisions. Think for a minute about the crazy, life-threatening decisions you made as a 17-year-old. If you’re like me, you sometimes feel lucky to be alive.
Read More 10 Mistakes Big Businesses Make with Small Business Owners
For several decades now I’ve been back and forth between working on and building my own business, helping others build theirs, helping people manage small business, and, occasionally, helping larger businesses understand and presumably sell to smaller businesses.
Read More How Easy Do You Make it for People to Complain?
I visited a local Walgreens yesterday morning and witnessed two very different customer service experiences. One was excellent, and unfortunately, one was crummy.
Read More Policies That Work Against Great Customer Service
So many times, businesses establish policies that work for them but penalize their customers. Now go out and make sure you do not have any policies that seem like they are serving your business but are really reducing your sales and diminishing the quality of customer service you provide.
Read More Your Business Could Be Suffering Because You’re a Bad Boss
The high-level of stress entrepreneurs deal with often precludes them from seeing how they interact with their team members. If you’re a bad boss, not only do your employees suffer, but so does your business.
Read More The Worst Times to Do Outreach
We’ve all heard the old adage, “timing is everything”—and when it comes to outreach, it’s definitely true. Being strategic about when you send your email can have as big an impact on the success or failure of your campaign as the content of your message, because if nobody reads it, your message doesn’t really matter, does it?
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