Employee retention is a hot topic as the economy slowly improves and employees' job options are increasing. Lucky for bootstrapped startups, cash isn't king when it comes to employee retention.
Have you ever stopped to think about exactly how much worked goes into getting the things we buy from the manufacturers to our homes/workplaces/bodies? It's truly mind boggling to contemplate exactly how complicated that work is and when you own a business that buys and sells things, I don't know if any of us can truly understand.
Remote working and flexible schedule opportunities have been popular within the tech industry for many years, but an increasing number of employers in various...
Customer service gives your company an opportunity to build a strong relationship with customers at a critical point. If they’re calling for help, then they’re likely frustrated. All too often, customers are greeted by “customer service robots.” Everyone's familiar with this type of representative.
Workplace harassment is far more than annoying; it can be illegal and costly. An environment with aggressive behavior, repeated humiliation, or offensive remarks will result in low employee morale, decreased productivity, and high employee turnover.
If you own or operate a small business, it's important to minimize the risks you, your customers, and your employees may face during the course of each business day.
While there are many potential advantages to telecommuting for your business's employees, there are also many things you need to consider and work out before setting up any arrangements. These include both personal and technical considerations, and will go a long way toward determining whether telecommuting is a good option for your employees.
It’s not unusual for small to medium businesses to hire an IT employee for their company. However, you may feel as though your in-house...
We all know Murphy's Law: "Anything that can go wrong, will go wrong." And in business, it's true—especially in a new startup business.
We've entered the home stretch of 2013 and the holidays are in full swing. The next few weeks will be hectic for everyone, but particularly for small business owners as it is easy to get overwhelmed this time of year. It's time to take a moment to stop and make sure your business is "legally fit" for 2014.