5 Tactics to Emerge as Business Leader

A business leader is someone who understands the conditions of a market and then develops strategies for meeting demands. In particular, a leader in business is someone who can motivate a team of people to meet larger demands for the entire company
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Is Your Company Sustaining Sales?

Is your sales team performing lackluster in spite of efforts to improve sales and service techniques? Do they keep slipping back into old ways instead of embracing the changes you’ve been training them to accept?
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3 Ways to Be a Better Boss

If you genuinely care about your role as boss to your staff, you’ll be open to making changes to continually improve your management techniques to keep your team happy, reduce turnover, and keep your business operating smoothly.
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4 Ways to Modernize Your Marketing Team

Consumer buying habits are constantly changing. To meet prospects at various mobile and web touchpoints, you can’t default to the same outbound marketing and sales strategies you’ve employed for years. Your marketing team needs to modernize its techniques to meet consumers where they are.
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10 Tips to Better Employee Training

While training your new employees is one of the most costly components of your HR needs, it’s also one of the most essential. A well-trained employee will thrive in her work environment, make your job easier, and keep customers happy.
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Training Staff is the Key to Success

Training is one of those things that managers frequently cut when dollars and resources are scarce. However, I believe regular training is so necessary if employees are to remain current and effective in their job requirements.
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Certifications to Build Customer Service Skills and Careers

The experts at Software Advice, an online resource for customer service software buyers, recently compiled a summary of customer service certifications that can be obtained by service professionals. As is true with any profession in a highly competitive job market, certifications can give a job seeker an advantage over their competitors.
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