Posts Tagged ‘Training’
5 Customer Service Tactics to Increase Sales
To be truly effective, customer service must permeate the culture of a company. It is everyone’s job. Hire the right people for the job—selling and serving the customer—and train and motivate them to engage with each customer to provide an amazing customer service experience.
Read More 5 Customer Service Tips to Prepare for the Holiday Rush
Ah, Black Friday, the day after Thanksgiving, quite possibly the busiest shopping day of the year. Even if you’re not a retailer, read on. There are lessons here that can be applied to any business that experiences a “busy season.”
Read More 5 Ways to Effectively Train New Hires
Companies typically spend countless time and money hiring the ideal candidate, but then tend to stop such efforts before the training stage. It’s no secret training programs can be pricey, but are they worth it?
Read More 5 Ways to Ignite Passion in Your Team
True leaders have the innate ability to motivate staff to achieve better results. Leading with a passion is what separates great leaders from the “wannabees.”
Read More What Do I Do About Succession Planning?
No one can be certain what tomorrow will bring, so it is critical that every entrepreneur or manager has a successor in place. This is typically a two-step process: First, you have to find the right individual; then you have to provide training to ensure the person is prepared to handle the demands of the role.
Read More Convention Tax Rebate 101
Acquiring knowledge, having fun, and benefiting your business in a single business trip is ideal. Having your travel expenses eligible for tax deduction? That’s even better. If you attend conferences and conventions for your business, the government offers income tax deductions on the expenses that were incurred during the trip.
Read More What’s Stopping You from Hiring an Intern?
Hiring interns is one of the best ways to grow your company, manage market share, and get involved in the local community all at the same time. The altruism and civic-minded nature are beyond what most human resource people realize.
Read More Don’t Get Hurt by Social Engineering
Defending yourself against social engineering requires some special diligence from the top-down, but it’s completely manageable if you’re willing to put the work in. Here are three quick tips that every business owner should follow in order to tighten up their security…
Read More How to Evaluate a Franchise Training Program
We no longer live in a one-career society. In my grandfather’s day, a person often had the same job his whole life. My father had two. I’ve already made four major career changes and have over 20 years left in the workforce.