A recent Avaya study showed that 66% of customers will STOP spending money with you if your service is inconvenient. The study further points out that what is truly at stake is the lifetime value of that customer. If a customer feels that an experience is low effort and efficient, they appreciate it.
Time Management
Strategy for Streamlining Your Processes
Every startup has to develop a process for doing business. Whether that means the business owner has sketched a detailed map of each employee’s day-to-day functions or merely drawn out a list of guiding principles that lead the organization through each and every business transaction.
The Best Practices for Modern Accounting
Accounting for a business is more complicated than just subtracting your expenses from your revenue. There are so many things to consider and monitor, which makes it a necessity for business owners to take advantage of all of the modern best practices for accounting.
Outsourcing Payroll vs. Doing It In-House
When you first started your business, doing the payroll was pretty easy. You paid yourself and maybe one or two employees. You could do the whole shebang in a couple of hours using desktop PC software. Now, though, your company has grown.
Long Term Focus for Small Business
As a small business owner, it’s easy to get caught up in the excitement of an average day. Especially when work piles up in and around the office, entrepreneurs don’t always take the time to consider the long term impact of what they’re doing. Here are a few things to keep in mind that will help you promote the long term success of your business when the going gets tough.
The Marketing Plan
Marketing your products and services is the lifeblood of a new business. While you can ultimately have all kinds of long term business strategies, without having a steady stream of new revenue your new business venture can close up in a short period of time.
The Four Questions Great Leaders Ask
Ever notice how great leaders ask the best questions? A masterful leader will sit Yoda-like in a meeting, listening intently to the dialogue and then, with Zen Master timing, ask a question that will change the tenor, the focus and the performance of the entire team.
10 Ways to Develop a Mastery Mindset
In today’s world of hacks, shortcuts, and instant money-making blueprints, I think we have lost appreciation for slow-brewing mastery in our work. Here are ten ways to develop a mastery mindset.
Try a New Social Media Management Solution
Between Facebook, Twitter and Linkedin, have you ever felt overwhelmed by the task of managing all of your business’s social media accounts? Rather than keeping open tabs for each site on your browser and constantly clicking from one to the next, wouldn’t it be easier to manage them all together from one simple dashboard?
7 Tips for Overcoming Perfectionism and Getting More Done
A very busy schedule and perfectionism are a deadly combination. A “friend of mine” has this problem from time to time. There just isn’t enough time to do everything and do it perfectly.
