Posts Tagged ‘Solving Problems’
How to Overcome Loan Hurdles
Every entrepreneur will face obstacles and hurdles on the way to small business success. One major obstacle is government regulation, while other difficulties that may arise including natural disasters, staffing issues, data breaches, and a lack of funding.
Read More How to Hear the Customer Out in Three Easy Steps
There are some customers that just want to be heard. We all know the type—they aren’t so much upset with your company as they just want your company to hear them out. In fact, these types of customers are typically easier to handle than customers who are truly upset at your company.
Read More What to Do When Your Cash Flow is Down to a Trickle
Cash is the lifeblood of a business. It needs to flow smoothly to keep the business in a healthy, growing state. And yet, cash flow problems are almost the norm, particularly with small businesses.
Read More Identify Problems Before They Impact Your Customers
Every organization will have to deal with customer issues at one time or another since no one and nothing is perfect. These product or service problems can be caused by anything from computer malfunctions to failure by a supplier to deliver.
Read More Is There a Recipe for Creating Trust?
We talk about the idea of creating trust every week with our clients. At my agency, MMG, we call this equation basic marketing math: Know + Like + Trust = Sales.
Read More The Secret Weapon of the Most Inventive Minds
I’ve noticed something about the most successful and innovative entrepreneurs and business people; they see frustration as opportunity—a chance to do something better, cheaper or faster.
Read More A Pricing Problem
I recently had a truly unusual, memorable experience facilitating a discussion about pricing. What made it unusual? There wasn’t one question about pricing. Yet every person there described their ‘problem’ as a pricing problem. What were the real issues?
Read More You Have to Start at the Beginning
Data shows customers may be 57-70% through their buying process before sales is engaged. Yet we’ve missed the most important part of the buying process.
Read More Respect Your Customers’ Time: Resolve Complaints Quickly
Did you ever stop to think about how much time people spend on the phone making calls to complain about bad customer service?
Read More If My Business Coaching Clients Did Everything I Told Them to Do
Coaching is when a qualified and trained individual works with you on a regular basis to help you find the truth within, which includes setting priorities and goals, identifying challenges to achieving the established goals, and improve your performance.
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