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Home / Archives for Scott Resnick

Scott Resnick

How to Flood Proof Your Phone System

Jun 29, 2015 By Scott Resnick

how-to-flood-proof-your-phone-system
Recently, Houston has been experiencing a tremendous amount of flooding. River levels are steadily rising. What was once your neighborhood pond is now your neighborhood lake.

Filed Under: Risk Management Tagged With: Disasters, Risk Management, Scott Resnick

How Data Center Design Affects Your Data Backup Plan

Jun 19, 2015 By Scott Resnick

how-data-center-design-affects-your-data-backup-plan
What’s the most valuable asset your company owns? If you’re like a lot of businesses, it’s your data. What your business is doing today, what it’s done in the past, where it’s going in the future, and how you’re going to get there – that’s all in your data center.

Filed Under: Hardware Tagged With: Data, Network Security, Risk Management, Scott Resnick

Why You Need an Enterprise Mobility Plan

Jun 12, 2015 By Scott Resnick

The world is becoming increasingly mobile. In February, Google announced that mobile-friendly sites will get preferential placement in search results.

Filed Under: Hardware Tagged With: Mobile, Mobility, Planning, Scott Resnick

Busted: 5 Myths About Your Office Phone System

May 18, 2015 By Scott Resnick

While many large businesses have now adopted VoIP phone systems, small and medium organizations have been slower to climb on board.

Filed Under: Telecom Tagged With: Phone Systems, Scott Resnick, VoIP

5 Data Center Design Commandments

May 7, 2015 By Scott Resnick

If you’re creating a data center design from scratch, it’s important to think a little bit about how you’re going to lay it out before you get building. Here are a few areas to think about:

Filed Under: Telecom Tagged With: Data, Disasters, Infrastructure, Risk Management, Scott Resnick, Technology

Does Unified Communications Really Cut Costs?

Apr 29, 2015 By Scott Resnick

If you’re thinking of moving to Unified Communications, the first question on your mind is probably “How much is this all going to cost me?”

Filed Under: Telecom Tagged With: Communications, Costs, Phone Systems, Scott Resnick

5 Call Center Management Tips

Apr 22, 2015 By Scott Resnick

Your call center may not be the primary part of your business but that doesn’t make it any less important. Not only are call centers the primary way you manage customers they are also the primary way your customers can contact you for support.

Filed Under: Telecom Tagged With: Customer Service, Employees, Phone Systems, Scott Resnick

Are You Getting the Most from Your VoIP Office Phone System?

Apr 2, 2015 By Scott Resnick

Imagine having an expensive, high-tech smart phone and only using it to make calls, letting texting, email, internet connection, etc. That would be a huge waste of resources, right?

Filed Under: Telecom Tagged With: Phone Systems, Scott Resnick, VoIP

6 Steps to Create the Best Auto Attendant Phone System Intro

Feb 27, 2015 By Scott Resnick

With the following steps you will be well on your way to implementing a productive phone system. Your customers—and your bottom line—will thank you.

Filed Under: Telecom Tagged With: Phone Systems, Scott Resnick

6 Enterprise Phone Systems Trends and Predictions for 2015

Feb 4, 2015 By Scott Resnick

Year after year we’re continually impressed with the advances made in the industry, but we predict 2015 will truly be a remarkable year thanks to a number of enterprise phone systems trends.

Filed Under: Telecom Tagged With: Phone Systems, Scott Resnick, Trends, VoIP

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