Posts Tagged ‘Policies’
Safety First: How to Test Your Cloud Backup Solution
More and more businesses seem to have their head in the “cloud” these days. A new survey shows that small- to medium-sized businesses (SMBs) who use cloud backup storage recognize its positive values, overcoming unsubstantiated rumors of massive security failures to recognize the service for what it is—a scalable and secure backup option uniquely beneficial…
Read MoreEverything You Need to Know About Expense Reimbursement
Travel, dining, mileage, office supplies and other costs that employees incur as part of their jobs are all considered business expenses. That seems straightforward enough. What’s not so clear-cut is the process of reimbursing business expenses. If you’re in the process of establishing or revamping your company expense practices and procedures, the following is a…
Read More5 Common Employee Concerns and How to Fix Them
When an employee isn’t happy at work, everyone is affected. Customers notice. Other team members pick up on the negativity. Ultimately, having an unhappy employee could lead to increased conflict and turnover—something every franchise owner tries to avoid. Here are five of the top employee concerns and how to fix them so they don’t hurt…
Read MoreHow to Avoid Breaking Employee Break Laws
All work and no play makes for… a zombie workforce. It’s pretty much common sense that everyone needs breaks. But what are employee break laws and how can you avoid getting into trouble? The Definitions of Rest and Meal Breaks The U.S. Department of Labor (DOL) provides the following definitions (They also like to call them meal or rest…
Read MoreDisciplining Employees
Effective leadership is putting first things first. Effective management is discipline, carrying it out. ~Stephen Covey One of the hardest things to do is discipline an employee. Most people just do not want to hurt another person, and sometimes, they are afraid of the repercussions of this action. However, having staff means it will one…
Read MoreBring Your Own Device: 3 Tips for Secure Implementation in Your Workplace
When you hire an employee, do you allow her to use her personal tablet or smartphone for work so she can stay connected to the office on the go? If so, your company is part of the growing trend of BYOD, or bring your own device. In fact, 89 percent of businesses worldwide allow employees’…
Read More4 Breakroom Perks Your Employees Will Truly Appreciate
When most people think of a breakroom, they think of a dingy place with fluorescent lighting and perhaps a communal table and refrigerator. It is not normally a place that leaves employees feeling recharged for the rest of their day. However, research has shown that companies that provide great breakroom perks have more productive and…
Read MoreProblem Employees Affect Your Credibility
Understand that most problems are a good sign. Problems indicate that progress is being made, wheels are turning, you are moving toward your goals. Beware when you have no problems. Then you’ve really got a problem… Problems are like landmarks of progress. ~Scott Alexander Recently, I was working with a business that was having problems…
Read MoreBending the Rules in Customer Service
We hope you enjoy this guest post by Customer Service Guru Dan Goss Before starting to write about customer service, I spent two years as a high-ranking barista in a popular chain cafe in the UK, and for most of that time I was at the forefront of our store’s customer service efforts. I am…
Read More5 Important Online Security Tips for Small Businesses
You probably hear about a major data breach in the news at least a few times a month, and they rock some of the world’s largest corporations to the core. Yet large corporations are not the only targets for hackers. The information you have on the computers in your office is often just as valuable,…
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