The Enemy of Knowledge

If we already believe we know a “thing” and are not interested in exploring an alternative view, then we might be right—or we might not be.
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Challenged Beliefs

As human beings we are basically run by an operating system or “belief system” we don’t even realize we are run by. Yes, we are conscious of many of our beliefs—we’re just not conscious of being controlled by them.
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Building a Team through Shared Goals

For any business to succeed, you have to build a team that works together. That team includes you as the business owner, any employees you have, your vendors, your partners—everyone who is part of running your business. When it comes to building that team, although talent is important, a cohesive group that sticks together is the number one priority.
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Core Values Are the Key to Customer Service

Core values affect the customer service experience—for external customers as well as internal customers (employees). They can attract customers to do business with you, and be a motivating factor for employees to enjoy their work and do it well.
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Position Yourself as a Trusted Brand

When your mission in business is to create a product or service with integrity and to earn a reputation as someone who cares about people more than earning money, you’re on the right track. One company I love to use as an example of establishing a trusted brand is Honest Tea.
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Happiness Is a Choice

Many of us get the happiness equation wrong. We believe that we must work hard to become successful, make lots of money, get a big title and then, only then, will we be happy. It simply isn’t true.
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