Posts Tagged ‘Philosophy’
3 Ways Great Leaders Handle Great Adversity
The most resilient, impressive leaders I know have found ways to be courageous in the face of great adversity; life challenges lift them up instead of knock them down.
Read More What Rebranding an Organization Really Means
Rebranding has to be more than business as usual with different letterhead. Culture and brand have to align, and they have to start at the top. Rebranding is an opportunity to reinvent your company from the inside out.
Read More The Enemy of Knowledge
If we already believe we know a “thing” and are not interested in exploring an alternative view, then we might be right—or we might not be.
Read More Challenged Beliefs
As human beings we are basically run by an operating system or “belief system” we don’t even realize we are run by. Yes, we are conscious of many of our beliefs—we’re just not conscious of being controlled by them.
Read More Building a Team through Shared Goals
For any business to succeed, you have to build a team that works together. That team includes you as the business owner, any employees you have, your vendors, your partners—everyone who is part of running your business. When it comes to building that team, although talent is important, a cohesive group that sticks together is the number one priority.
Read More Understanding a Franchise’s Mission
What is the goal of the franchise you’re considering? Some franchises share their mission statement publicly—but that might not mean that you know what their goal is.
Read More Amazing Customer Service Gives a Competitive Edge
Amazing customer service is just a little better than average. That in itself isn’t amazing. What makes it amazing is when it is a little better than average—all of the time. It’s the consistency that makes the difference.
Read More Core Values Are the Key to Customer Service
Core values affect the customer service experience—for external customers as well as internal customers (employees). They can attract customers to do business with you, and be a motivating factor for employees to enjoy their work and do it well.
Read More Position Yourself as a Trusted Brand
When your mission in business is to create a product or service with integrity and to earn a reputation as someone who cares about people more than earning money, you’re on the right track. One company I love to use as an example of establishing a trusted brand is Honest Tea.
Read More Happiness Is a Choice
Many of us get the happiness equation wrong. We believe that we must work hard to become successful, make lots of money, get a big title and then, only then, will we be happy. It simply isn’t true.
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