Posts Tagged ‘Motivation’
10 Characteristics of Transformational Leaders
There are certain core characteristics the majority of leaders possess. However, there are also an additional set of characteristics that define transformational leaders—leaders that have the ability to make an impact on organizational growth.
Read More How to Keep the Office Movin’ and Shakin’ During Slow Times
One of the best ways to gain one more customer is to keep your employees happy: your people who deal directly with the people. Here are three suggestions to keep everyone in the office enthusiastic in those less-than-exciting times of the year.
Read More Core Values Are the Key to Customer Service
Core values affect the customer service experience—for external customers as well as internal customers (employees). They can attract customers to do business with you, and be a motivating factor for employees to enjoy their work and do it well.
Read More How Are You Evaluating Your Clients?
While I’d like to think we make good decisions based entirely on gut instinct, there are often hidden red flags. One tool we have implemented with success in our company is a client scorecard that rates our clients and their fit for us, past and prospective.
Read More What’s Your Customer Service Legend?
Do you have a legendary customer service story? If you do, don’t keep it to yourself. Share it to inspire your employees and motivate customers to want to do business with you.
Read More 10 Ways to Offer Your Sales Team Awesome Incentives
Who doesn’t love to work towards an incentive? It helps keep up motivation, determination, and a little competition can always be healthy. Offering exciting employee incentives is a great way to keep your team doing its best…
Read More