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Home / Archives for Motivation

Motivation

Core Values Are the Key to Customer Service

Jul 22, 2013 By Shep Hyken

Core values affect the customer service experience—for external customers as well as internal customers (employees). They can attract customers to do business with you, and be a motivating factor for employees to enjoy their work and do it well.

Filed Under: Customer Service Tagged With: Customer Service, Employees, Motivation, Philosophy, Shep Hyken, Values

How Are You Evaluating Your Clients?

Jul 15, 2013 By YEC

While I’d like to think we make good decisions based entirely on gut instinct, there are often hidden red flags. One tool we have implemented with success in our company is a client scorecard that rates our clients and their fit for us, past and prospective.

Filed Under: Marketing Innovations Tagged With: Business Services, Customer Management, Motivation, Relationships, Tracking Data, Young Entrepreneur Council

What’s Your Customer Service Legend?

Jul 15, 2013 By Shep Hyken

Do you have a legendary customer service story? If you do, don’t keep it to yourself. Share it to inspire your employees and motivate customers to want to do business with you.

Filed Under: Customer Service Tagged With: Customer Service, Motivation, Relevant Benefits, Shep Hyken, Value Proposition

10 Ways to Offer Your Sales Team Awesome Incentives

Jul 10, 2013 By Killer Startups

Who doesn’t love to work towards an incentive? It helps keep up motivation, determination, and a little competition can always be healthy. Offering exciting employee incentives is a great way to keep your team doing its best…

Filed Under: Human Resources Tagged With: Employee Incentives, Flextime, Gifts, Human Resources, Incentives, Motivation, Motivations, Perks, Sales Team, Vacation

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