Posts Tagged ‘Employees’
Why Workplace Health is an Employer’s Responsibility
One of the major healthcare controversies of the past few decades has centered around the role of businesses in paying for their employees’ health-related expenses. Although much of the debate has been centered around health insurance and who should pay for it, the role of employers in cultivating a healthy workspace has expanded in recent…
Read MoreWhy Employees Need Guidelines Not Just Rules
Rules are an essential part of any business. Rules are necessary to ensure we make intentional decisions. Rules are written to make sure people are treated equally and consistently. While there’s nothing wrong with this in principle, there are always going to be situations where a certain degree of flexibility is essential because people are…
Read MoreYour Employees Are Busy, But Are They Productive?
I was a member of a business incubator while I was living in Northern California. The executive director had a Ph.D. in physics and is a very smart, but also fairly disorganized man. He seemed to work hard, but nothing ever seemed to change. He was let go during a restructuring. While I attended one…
Read MoreHow to Set Goals for Your Employees That Lead to Success
I was talking to a young professional the other day and he mentioned that he was signing up for an online course. He explained that it was one of the goals he and his boss agreed on during their last performance review session. The course he was going to take would benefit his work to…
Read MoreWhat About Sales Person Retention?
Retention is a hot topic—customer retention that is. We’ve all seen data around customer acquisition costs. Basically, the cost of acquiring new customers is several time higher than the cost of retaining and growing existing customers. The whole subscription model, on which all SaaS and XaaS companies are built has customer retention as a fundamental…
Read More3 Ways to Keep Female Employees from Leaving Your Small Business
Earlier this year, Susan J. Fowler published her exposé, “Reflecting On One Very, Very Strange Year At Uber,” sending Uber into some turmoil, and bringing the tech industry under scrutiny. For those unfamiliar, Fowler documented repeated cases of sexual harassment and gender discrimination. Fowler’s account was followed by reports that Uber managers defended their company…
Read More10 Leadership Communication Tips to Build Employee Engagement
According to a fairly recent study conducted by the Gallup Business Journal, only a mere 30% of employees in the US are actively engaged in their jobs. Now, with this in mind, it’s no wonder that retention as well as enhanced productivity strategies are currently becoming a quintessential consideration for different organizations in the US…
Read More3 Simple Steps to Help You Win the Customer Service Race
Excellent customer service is a hot commodity in today’s challenging economic environment. Your customer relations are truly your only sustainable competitive advantage for growth and profitability. The brutal fact, however, is that 75 percent of your customers would gladly do business with your competition! Regardless of how low your prices are or how much your service is…
Read MoreHow to Hire the Best Assistant for Your Small Business Needs
As your business is growing, so do your responsibilities. You may be working out of your home, or maybe you just moved into a new office to accommodate all the work you have piled up. Maybe your business isn’t yet big enough to take on full-time employees, but you do need help in getting things…
Read MoreWorking from Home: Employer and Employee Benefits
You can imagine the benefits of working from home for employees: lounging on the couch, drinking hot chocolate, taking an afternoon nap. But most of those benefits are imaginary—and untrue. In fact, 30 percent of employees who worked from home said that the limited distractions in their home offices led to more productivity. Read more on…
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