Every business founder knows the need for a culture that promotes continuous innovation, an entrepreneurial spirit, and one that creates sustainable value across all functions in the business. Yet most don’t really know how to create that environment, or assess when they have achieved it. They only know in retrospect too late when they don’t […]
Culture
The 4 Leadership Skills You Need During Conflict-Resolution Meetings
You’re bound to witness or experience conflict in your small business. Knowing how to handle and defuse employee conflict can promote a healthy, productive workplace. But sometimes, people prefer to avoid conflict rather than address it. As the head of your business, you can’t run away from conflict. Instead, you need to hone your leadership […]
4 Effortless Ways to Assess & Address Your Company’s High Turnover Rate
Undergoing a constant hiring cycle is exhausting for everyone in a company—from management, to HR, to even fellow employees. Not only does a high turnover rate often signify instability, but it begins to take its toll on employee morale and company culture. Addressing your company’s high turnover rate is important, as turnover can cost companies […]
Why Culture Prototyping Helps Your Company Adapt to Change
I’m often asked how to best help businesses work through transition and change. After all, as the marketplace innovates faster and faster, it’s even more important that our businesses adapt seamlessly to market changes. Toward that end, I recommend businesses start by addressing their culture. One key to building an adaptable and brilliant culture, however, […]
6 No-Fail Office Design Ideas for a Comfortable and Productive Staff
Did you know that the design of your office has a direct impact on your employees? More than just a paycheck and benefits, today’s top professionals are looking to for a work environment that encourages collaboration and creativity while reducing stress. When your staff is in an office space that is safe, clean, healthy, and […]
5 Business Warning Signs That Signal Ethical Exposure
Based on my years of experience working with entrepreneurs, I strongly believe that most of you start your business with the highest of ideals, but have no idea how many situations you will face that don’t have clear-cut answers, or raise ethical dilemmas. For example, how should you handle a cash flow crisis, where you […]
Creating a Supportive Work Environment Helps Your Bottom Line
One of the most rewarding aspects of owning and operating an SMB is the chance to make a difference in the lives of others around you, especially those who are employed by your company. Thus it is essential to create a superbly supportive and down-to-earth work environment. One can do this in numerous ways, depending […]
Paw Bumps and High Fours to Chewy.com
In our Go-Giver series John David Mann and I often discuss the importance of empathy and how it is one of the five—what we call—Elements of Value. I recently discussed one amazing example of such in a recent episode of The Go-Giver Podcast, and the following is another one that I believe is so worth sharing. My […]
5 Proven Ways to Make Your Culture More Innovative
84% of leaders consider innovation to be very important for their future success but far fewer are able to succeed in it. No matter how you look at it, innovation is very difficult and often highly unpredictable. To succeed at it, you simply have to get a lot of things right at once. However, the […]
Can We Have Fun While Doing Serious Work?
Have you ever noticed how slow time passes when you are in a troubled environment? Conversely, sometimes you look up at the end of a great day and wonder where the time went. It’s driven from the top Over the years, I have discovered that the difference is not just applicable to the good times, […]
