A Great Start to Resolving Conflict

Recently, I posted on my Facebook page: “Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction.” Yet, this can be difficult because—in order to do this—we must step out of our emotional mind and into our calm and rational mind. Related Article: Conflict is Unavoidable Not easy to…

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You Should Not Avoid Confrontation

Confrontation is one of those things that almost every manager hates. Fearing that an employee may “lose it” or act out, many managers will delay confrontation or even avoid it altogether. As uncomfortable as confrontation is, however, the cost of avoiding it is often very high.
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Conflict is Unavoidable

Most conflict occurs because of a lack of clarity in communication, so I feel it is important to address here. Expect conflict. Learn to deal with it. Anytime there’s more than one person, you’re bound to find conflict. It’s only natural. We all have separate backgrounds, different tendencies, and unique perspectives. It’s no surprise we disagree from time to time.
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