Back in March, when the COVID-19 pandemic began to hit the United States in full force and businesses told employees to work from home, many workers thought they’d be back to business as usual fairly quickly. All that changed when cases of the disease began to climb and companies were required to adapt to a […]
Communication
9 Strategies To Promote Your Image As A Communicator
Every business professional and entrepreneur believes they are good communicators, but how do they know? It’s really the perception of the recipients that counts, and poor communicators are almost always poor listeners, so they don’t hear the shortcomings. Warren Buffet once told a class of business students that better communication could boost their value by fifty percent. […]
Tech Rules: 3 Ways Tech Can Help Grow Your Business
Every business today needs the intervention of technology. No matter, if you are running an online business or mechanical design studio, you will need technology for its growth. It will not only foster your potential customers but will also help you broaden your business outreach. If we talk about the business sector, technology has the […]
Why Linguistics and Natural Language Processing Are Important for SEO
Google receives around 63,000 searches every second, but have you ever wondered how it processes these requests? The Google “brain” so to speak is ever-changing and can be seen gathering large amounts of data at any moment. Google has evolved and become more sophisticated over the years and is now able to process natural language making informed […]
This is One Important Reason to Communicate With Your Customers
It shouldn’t take a study or report to emphasize the importance of customer communication. It’s one of those duh things to do. After all, you can’t succeed without customers. Yet, lack of communication is rampant, whether in the B2C, B2B, or nonprofit sectors. My recent experience is a case in point. My side-by-side refrigerator-freezer broke down leaving […]
5 Ways to Lead Through the Coronavirus Crisis
Small businesses are especially vulnerable during this latest public health crisis. Supply chain issues, voluntary social distancing by customers, fear among employees about short term layoffs (not to mention their own health concerns) and financial management are just a few of the challenges that face the small business owner. Circumstances like these, however, also provide […]
7 Tips to Ask Better Questions
Regardless of your role or circumstance, asking great questions is a fundamental way to up your communication skills. A great question has the power to shift the dynamic of a conversation, help you gain clarity on a situation, or bring out the best in others. Here are 7 tips that you can use to start […]
More on Notecards
In the last video I shared about the powerful personalized hand-written thank you note. In Endless Referrals Action Tip #9 let’s continue that conversation and look at the results you can expect to see. Please note: if you’re concerned that this handwritten notecard is supposed to replace the other media you are now used to utilizing, please […]
How to Replace Email with Texting for Team Communications
When seeking to better reach your company team members, consider strategically replacing emails with text communication. A recent study found that 60.8% of respondents ignore emails at work—that’s almost two thirds. Additionally, 30% of respondents indicated that they don’t check their email after they leave the office. If you’re looking to improve your company’s communication […]
Deepen Your Rapport with Feel-Good Question #2
In my Endless Referrals Action Tip #5 we discuss Feel-Good Question #2 which, as you’ll see, flies in the face of much traditional sales teaching. Yet, you’ll see why—as a follow up to Question #1 in the previous video (Action Tip #4)—this question will bring immensely positive feelings to your new contact; positive feelings about himself or […]
