3 Tech Upgrades to Empower Your SMB to Compete Like a Big Dog in 2025

Businessman working and Installing update process. Software update or operating system upgrade to keep the device up to date with added functionality in new version and improve security.

As a small or midsized company, you’re always on the lookout for opportunities to compete with larger businesses. The right technology followed by new tech upgrades can be the key to leveling the playing field. In fact, a strong technology infrastructure can serve as a powerful equalizer for small and midsized businesses (SMBs), giving them…

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Best Strategies for Boosting Client Satisfaction in the Service Sector

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In the service sector, keeping clients satisfied is key to maintaining a successful business. Providing top-notch service involves actively listening to client feedback, guaranteeing staff are appropriately trained, and maintaining open communication channels. These best strategies for boosting client satisfaction can create a loyal customer base that returns time and again. Understanding what clients want…

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Career Conversations: How to Get From Good to Great

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Career conversations, when implemented correctly and regularly, can benefit both you and your employee. You will be surprised to find there are some high performers who are perfectly happy in their current role and don’t have the desire to climb the corporate ladder. These individuals may have made this decision because of their personal situation…

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How ERP Systems Drive Better Decision-Making with Real-Time Data

Businesswoman working on laptop with virtual screen.

The ability to gather, process, and analyze data is directly linked to the success of modern businesses, from small home-based ventures to multinational corporations. Decisions that were once based on intuition or experience are now increasingly driven by data. The sheer volume and complexity of information that modern businesses need to handle, however, can be…

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Why Human Connection Will Always Be Needed in Cold Outreach

Young man having online call at modern office.

Needless to say, we live in a time where we’re more connected than ever. Just think about it: with the touch of a button, we can text, email, or call anyone across the globe. But despite all these connections, it feels like we’re losing the most important one—human connection.  This article is focused not even…

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Key Traits For Every Successful Leader to Cultivate

Every successful leader demonstrates unique traits that enable them to guide teams effectively and achieve organizational goals. While some skills are innate, many can be developed through education and experience. Leaders must be able to communicate well, make decisions confidently, and inspire their teams. For aspiring leaders or executives looking to sharpen their abilities, college…

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Here’s How to Leverage IoT to Improve Communication

Man hand holding tablet with Augmented reality screen software and blue tone of automate wireless Robot arm in smart factory background

The Internet of Things (IoT) technology makes it easier to automate and accelerate processes. It has grown tremendously over the last 10 years and is projected to continue expanding exponentially in the ensuing decade. Though often used in homes to automate processes, it has larger applications in the world of business. Businesses can use IoT…

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Why In-Person Communication in Meetings is More Important Than Ever

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To: XYZ Team Members From: J. Smith, VP Productivity Enhancement Subject: Enhancing Productivity Through Face-to-Face Communication in Meetings Good morning! As we continue to navigate a hybrid work model, I want to take a moment to emphasize the importance of in-person communication during our meetings. While virtual meetings via Zoom were essential during the pandemic,…

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How to Handle Employees Who Ignore Your Emails

Stressed frustrated female CEO or boss closing ears abstracting from annoying colleagues or subordinates, woman feeling despair avoiding bothering clients, ignoring solving problems, do not want work

In an era where communication is key to business success, knowing how to handle employees who ignore your emails can be both frustrating and disruptive. You send out important messages, updates, or instructions, but some employees simply don’t respond—or worse, they don’t even open the email. This challenge can erode productivity and create unnecessary friction…

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Remote Receptionists: A Comprehensive Guide

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A virtual receptionist is a remote professional who handles various administrative tasks typically managed by an in-house receptionist. They are equipped with the skills to manage calls, schedule appointments, respond to emails, and provide customer service, all from a remote location. Utilizing advanced technology, virtual remote receptionists seamlessly integrate into a company’s workflow, offering the…

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