By definition, a POS (point of sale) is the system from which you conduct sales. Different versions of them exist, all of which have varying features and strengths. But when it comes to improving customer experience and business processes, the cloud-based POS is the top player. This system allows you to access your reports and […]
Cloud Services
Ways That Cloud Communications Improve Customer Service
Customer service is key in today’s business world. Customers these days have the power to do their own research to compare products and services online, so companies need a way to stand out beyond this. How an organization reacts to customers and how they build their customer relationships go a long way in leading to […]
10 Features to Look for in a Cloud-Based Communications System
Is your business considering a switch to cloud-based communications? There are many cloud-based hosts available, but they may be very dissimilar in terms of features and benefits. Here are a few of the top features that you should be looking for when comparing different cloud-based systems after you’ve outlined the needs of your business. 1. Hosted […]
How Cloud Communications Can Help During Disasters
From fires to floods, natural disasters can strike at any time. June 1st through November 30th is hurricane season, which brings an increased risk of potential flooding and water damage. Businesses that rely upon their technical and communications infrastructure for core business processes will be particularly vulnerable to these types of disasters. Cloud communications services can help. Natural Disasters […]
5 Industries That Can Benefit from Cloud Communications
Cloud communications are rapidly expanding through businesses in all industries. Yet there are some industries that find the technology even more worthwhile than the average. Education, real estate, and non-profit organizations are just a few of the industries that can substantially benefit. Here are a few of the things to consider about cloud communications technologies. Education […]
AWS vs Azure vs Google Cloud: Choose Wisely for Enterprise App Development
Enterprise companies around the world have made the switch from self-hosted infrastructure to public cloud configurations. While most enterprises will always need some on-premise technology, they are developing their applications directly in the cloud. This allows the development teams to stay product focused, rather than having to work on the infrastructure to support the application. […]
Putting Your Money Where Your Mouth Is: Cloud Based Communication Matters
There’s a good chance your business takes advantage of various communication modalities, such as voice and email. With cloud-based communications, these modalities can be mixed together seamlessly. More importantly, communication lag is eliminated, which enhances clearer communication. Understanding Cloud-Based Communications Cloud business communication systems are Internet-based. There are three primary components: storage, applications, and switches, all […]
When Was the Last Time You Talked About How You Talk?
For many brands, cloud adoption is well underway, leaving organizations facing a new complexity — learning how to work in a multi-cloud environment. If your brand is operating in this type of environment, there’s a good chance your telecommunications are fragmented. When cloud adoption first increased in popularity a little over a decade ago, many […]
The Ever-Evolving Landscape of Cloud-Based Communication
There is no denying we are in a transformational period of time in which telecommunication technology is constantly advancing. We are seeing advancements in IP and broadband-based services, telecommunication applications, and even in the devices used to communicate with coworkers and customers. For now, let’s take a quick look at the ever-evolving landscape of cloud-based communications […]
Are You Ready to Journey to the Cloud?
Cloud-savvy businesses are 2-3 times more likely to build a competitive advantage and can double their revenue growth from the cloud. At the same time cloud-based services can reduce your operating costs by as much as 20% or more. Are you ready to take your small business to the clouds? What the Cloud Can Do […]
