Communication
Why Creating Change Requires an Emotional Connection
Why change? Should you change? Is it time to make a change? If not now, when? These are all questions organizations struggle with all the time. If things are going well, do you really want…
On Miscommunicating
We know what we want to communicate: it may be something we need to say to our customers to teach, engage, or convince them. it may be to our people, to coach and improve their…
How to Encourage Open Internal Communication for a Successful Brand
Are your business or nonprofit organization employees or co-workers openly communicating? If not, it has a big problem. How can they ‘live the brand’ internally and externally if they’re afraid to rock the boat or…
5 Reasons Your Employees Quit, and How to Stop Them
If you own a business, then you know that keeping your staff as excited about their jobs as you are can feel like an uphill battle. The fact is that most employees disengage from their…
Why Communication is the Most Important Skill You’ll Ever Have
We all know the importance of hard work and skill. Honestly, communication is more vital than either. It’s THE key to success, both in business and in life. When I was younger, my parents would…
I’m Not Your Sweetie, Honey, or Darling!
I recently had a call with a representative in the billing department of a vendor who provides technology services to my business. Before I go any further, think of the expected tone of a customer…
4 Key Traits of Great Business Leaders
Steve Jobs once said: “Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” If you are about to become a business leader and fulfill your leadership potential, that…
6 Tips for Interview Success
As you may recall, a few months ago we wrote a piece about how you can plan and pitch a top-notch PR campaign. Hopefully by now, you’ve had a few chats with the media and secured…
How to Craft an Inspirational Speech
Inspirational speakers can be the spark that ignites the passion and devotion of employees. Poorly implemented speeches could leave your employees questioning your ability to lead. Due to the fruits that rousing speeches can inspire,…
First Time Speaker: 4 Tips to Build Your Speaking Career
If you’ve wanted to build your speaking career, but aren’t sure where to start, you’re not alone. Most entrepreneurs and authors I work with who aren’t doing speaking engagements are not always sure where to…