When working with customers, we want to do everything possible to maintain positive relationships and provide quality customer service, whether that means creating personal connections, responding promptly to inquiries, or using data to determine how to best meet their needs. Unfortunately, sometimes our efforts to work well with customers don’t always yield the desired results, […]
Payments and Collections
How to Find the Best Point of Sale Systems in 2019
It can be overwhelming to research and choose the right point of sale system for your company. With so many different point of sale systems available, it’s not easy to know which one is ideal for your business. But, making the right choice can save your business a lot of time and money. Keep reading […]
4 Ways the Wayfair Tax Affects Retailers
When the Supreme Court decided in June 2018 that states could now require online retailers and other remote sellers to collect sales tax from customers, even if the retailer didn’t have a presence in that state, it was big news. Commonly called the “Wayfair Tax,” the legal ability for states to force online retailers to […]
What Can a Cloud-Based POS System Do for Your Business?
By definition, a POS (point of sale) is the system from which you conduct sales. Different versions of them exist, all of which have varying features and strengths. But when it comes to improving customer experience and business processes, the cloud-based POS is the top player. This system allows you to access your reports and […]
What is the Relationship Between Fintech, Blockchain, and the “Unbanked”?
There has been a great deal of discussion about fintech and blockchain and how it may be helpful for simplifying payments for clients. Fintech can be useful for bringing fiscally banned individuals worldwide into the financial structure. Support is coming especially for blockchain advancements and Android App developers from various countries are grasping these innovations […]
5 Essential Steps to Prepare Your Company’s Finances for the Holidays
With the holidays right around the corner, initial visions of sugar plums dancing in your head have likely made way for long shopping lists and travel plans, and I bet your wallet’s already feeling it. Trees, decorations, presents, food, parties—it can all add up. But what about your small business’s finances? In the midst of […]
Get Ready for These Financial Trends of the Future
As a small business owner in the e-commerce or brick-and-mortar retail sector, a substantial part of your success will depend on your ability to assimilate industry trends and adapt to changes in the market. To understand why you should stay on top of financial and market trends, consider the diametrically opposed fates of Sears and […]
3 Simple Benefits of Accepting Mobile Credit Card Payments
There are so many decisions to be made as the owner of a small or medium business. From hiring and training employees to signing their paychecks and addressing customer concerns, your hands are probably full around the clock. There are many other aspects of the company, however, that must be attended to, like determining what […]
How to Deal with Late-Paying Clients
No matter what industry your business is in, you’re bound to come across a client who’s thrilled with your work, but never pays an invoice on time. Not only does a late payment put strain on your business, it creates friction between you and your customers. You want your customers to have a pleasant experience and don’t […]
5 Steps to Better Invoicing and a Smart Payment Process
To make payroll, you need money in the bank… Which makes effective invoicing is a must. Let me ask you this: Do your customers pay you in a timely fashion? If not, cash flow can become critical, making it impossible to grow your business. That’s why, for your business to succeed, you need a sound […]