Turn Angry Customers into Customer Evangelists
No matter my level of expertise in customer service, I’m amazed that there’s always something new to learn and to try. Companies are always finding new ways and coming up with new ideas to amaze their customers.
Read More Creating Value with Pejman Ghamidi
Secret Entourage founder and Third Circle Theory author Pejman Ghamidi shares his entrepreneurial journey. We discuss the difference between being an entrepreneur and a business owner.
Read More 4 Ways the ACA is Helping Small Businesses
It goes without saying that the ACA (aka Obamacare) has taken a lot of heat. Politics aside, here’s four ways Obamacare is actually helping small businesses.
Read More How Will You Justify This to Your Management?
Too often, our customers focus on price, consequently we focus on price—after all we want to be responsive to our customers.
Read More Mobile Marketing is No Small Task
Mobile marketing is quickly rising to the top as a necessary way to advertise your small business. More and more consumers are relying on their phones for staying connected, purchasing products and networking less on their computers.
Read More BYOD for Small Business
‘Bring Your Own Devices’ (BYOD) is a relatively new phenomenon in the workplace. While many see it as a great opportunity to make the workplace a better environment for employees, there has to be a level of cautiousness applied if it is implemented.
Read More Can You Change the Culture?
In many ways, culture is when a group of people share the same habits. When you are raised within a certain culture, you don’t recognize those habits until you’re dumped into a culture that practices a different set of habits.
Read More 3 Leadership Lessons for Women in Tech
The tech sector is a notoriously difficult place to be a woman. A congressional report shows that only 7% of women-founded businesses receive venture capital funding.
Read More What the Small Business Office of the Future Will Be Like
Small business owners will need to evolve their thinking around company policies, employee flexibility and getting to grips with the dynamic innovations in technology in order to thrive when managing the office of the future.
Read More 5 Reasons to Be an Early Bird Tax Filer in 2015
Being early has numerous benefits when it comes to a variety of activities. The same can be said when it’s time to prepare and file your taxes with the IRS.
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