The Big Trends Shaping the Factory of the Future

Technical innovation is reshaping traditional industries—take BIM’s (Building Information Modeling) impact on construction planning and smart devices in the energy sector. Manufacturing has experienced its own transformation, but the factory itself hasn’t fundamentally changed since Ford’s Model T production line in the 1920s. While machinery has drastically changed since then, the factory itself hasn’t quite…

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The Growth Dilemma

Adapted from the upcoming book The Growth Dilemma: Determining Your Entrepreneurial Type to Find Your Financing Comfort Zone. If you ask me to describe the primary tension that has kept me awake over the past eight years as I have built my company, it is whether I am investing fast enough to ensure the best…

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6 Smart Ways to Nurture High-Quality Leads

When you look at your website analytics, do you often find visitors who are just looking around, just like window shoppers in a physical store? Although your sales strategy should focus on those who are most likely to buy from you, do not disregard these “lurkers” easily. Basing on customer journey mapping, put them on…

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20 Awesome Facebook Cover Photos

I switched on the Television last night very briefly and I can now see why Facebook is so popular! There was nothing to watch. Now I don’t have cable or Satellite TV, so that was maybe part of the problem,  but there is a method in my madness…it minimizes the temptation to sit in front…

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5 Customer Service MUST Dos for 2018

​At the conclusion of any year it is wise to look back a successes and failures but also to move forward with a specific strategy for improvement and growth. The five steps below are critical for review of 2017 and planning for future success in 2018: 1. Study and prepare for your customer journey Identify…

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Leaders Need to Change First Before Organizations Change

In our last article, we discussed Transformative Leadership and Change Realization. Now let’s discuss the importance for leaders to understand their own need to change first before an organization can change. Leaders Need to Evolve in Order for the Organization to Follow Suit A common theme that has emerged throughout my years of experience as a leadership expert is…

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How to Improve Engagement Rate on Your Newsletters

It takes anywhere between 7 to 13 touches before your target prospect becomes a viable sales lead. Given the high costs of advertising, it is not really viable to make use of this medium alone to make a sale. For optimal ROI, it is a good idea to make use of advertising to build a…

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5 Reasons Dentists and Doctors Should Practice SEO

Most business owners understand they need a presence on the Internet to bring in new customers. They keep up on marketing trends and use tips to ensure their audiences are engaging with them. Eventually, this engagement leads to warm referrals and final sales. However, many dentists lag behind other business owners regarding search engine optimization.…

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Tax Cuts and Jobs Act: Key Provisions Affecting Businesses

The recently passed tax reform bill, commonly referred to as the “Tax Cuts and Jobs Act” (TCJA), is the most expansive federal tax legislation since 1986. It includes a multitude of provisions that will have a major impact on businesses. Here’s a look at some of the most significant changes. They generally apply to tax…

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