a man

Scott Resnick

Scott Resnick is the President and Owner of Today's Telecommunications Industries, LLC (TTI) in Houston, TX. For the past 39 years, Scott has been instrumental in serving the telecommunications needs of some of Houston's largest and most influential companies. TTI is one of the largest NEC dealers in the United States. Scott is an avid baseball fan, loving father, husband, and a world traveler.

Latest

Dispelling Data Center Security Myths

| Scott Resnick

Bigfoot. The Loch Ness Monster. Aliens living in Roswell, New Mexico. It’s easy to get sucked into myths like these. If you hear them often enough, you stop questioning whether they make sense. It’s almost…

Personality Matters: 3 Traits for Call Center Agents

| Scott Resnick

Call centers have consistently high turnover rates. Turnover rates as high as 20 percent are considered “low,” and some call centers even have the distinction of achieving 100 percent turnover. It’s not hard to see why: The…

how-to-flood-proof-your-phone-system

How to Flood Proof Your Phone System

| Scott Resnick
Recently, Houston has been experiencing a tremendous amount of flooding. River levels are steadily rising. What was once your neighborhood pond is now your neighborhood lake.
how-data-center-design-affects-your-data-backup-plan

How Data Center Design Affects Your Data Backup Plan

| Scott Resnick
What’s the most valuable asset your company owns? If you’re like a lot of businesses, it’s your data. What your business is doing today, what it’s done in the past, where it’s going in the future, and how you’re going to get there – that’s all in your data center.

Why You Need an Enterprise Mobility Plan

| Scott Resnick
The world is becoming increasingly mobile. In February, Google announced that mobile-friendly sites will get preferential placement in search results.

Busted: 5 Myths About Your Office Phone System

| Scott Resnick
While many large businesses have now adopted VoIP phone systems, small and medium organizations have been slower to climb on board.

5 Data Center Design Commandments

| Scott Resnick
If you’re creating a data center design from scratch, it’s important to think a little bit about how you’re going to lay it out before you get building. Here are a few areas to think about:

Does Unified Communications Really Cut Costs?

| Scott Resnick
If you’re thinking of moving to Unified Communications, the first question on your mind is probably “How much is this all going to cost me?”

5 Call Center Management Tips

| Scott Resnick
Your call center may not be the primary part of your business but that doesn’t make it any less important. Not only are call centers the primary way you manage customers they are also the primary way your customers can contact you for support.

Are You Getting the Most from Your VoIP Office Phone System?

| Scott Resnick
Imagine having an expensive, high-tech smart phone and only using it to make calls, letting texting, email, internet connection, etc. That would be a huge waste of resources, right?